November 2023 by Nell Doyle
Great shop. Staff are friendly and knowledgeable.
November 2023 by Stephen Beale
Impressed , good price for old phone and was paid promptly . Better than any online recycle service . Would use again .
October 2023 by caitlin moore
The staff are unbelievably unhelpful and plain rude. The only reason I would give it more than one star is because the one lady who actually attempted to be helpful (she wasn?t wearing the t shirt but a patterned blouse) was lovely.
October 2023 by Chester Cobblepot
I love walking into any store that plays metal, that's a win right away. Loads to choose from, I've never left empty handed and the staff are damn decent too.
September 2023 by Gethin Sugar
We recently visited to collect an item we had ordered online. We also bought something in the shop too.There was a short wait for the till but we were quickly served. The member of staff who served us was very friendly and helpful and quickly sorted our collection and purchase. There was a slight problem with the card reader when paying for our in-store purchase but the staff member quickly sorted this out for us and ensured we weren't charged twice.
September 2023 by James
Great Place to shop here Best In Wales ???????.
August 2023 by Javi Mar
I love to have this store in Cardiff, however, I find the prices a bit high, in many cases is cheaper to buy first hand cheaper (this just apply for consoles games)
August 2023 by Matthew Hatton
Update: the store manager called me back and after checking, found that the prices had updated overnight. They honoured the price agreed so more than happy with the outcome.I'll update this if the situation changes, but last night I dropped in some kit and agreed a price, today it is tested, all fine and they now want to re-negotiate a price - incredibly disingenuous. There were no mistakes yesterday, the prices in store matched what I saw online. They have changed their prices on their systems in the mean time and seem to think that's my problem.
July 2023 by jean thomas
I take my registered blind partner to this store and we enjoy looking through the dvd box sets also any Dr who dvds of the first 7 doctors to add to his collection.
May 2023 by Shakti Khatri
AJ is a great man to deal here. He is polite, helpful staff hereGood phone available and if you find any issue with the phone they will exchange it for you or find something better for you
April 2023 by ScrubzOnYT
One of the best Cex locations to visit! Great selection of used games and tech that come with a 24 month warranty in case you have any issues and the staff are really friendly and the shop is well organised and clean! Would recommend to anyone :)
March 2023 by Rich Hall
The store is fine but needs a complete inventory check. What's listed as available in store on the website isn't actually there.Saw three TV blu-ray seasons I wanted to buy using the website while literally standing in the store, looked around and only found one of them in a reprinted cover no less. The inventory check needs doing asap and a lot more frequently. It's happened a few times before and no it isn't "just came in" stock as these had been listed for at least a few days before my visit.Don't expect to be returning soon.
March 2023 by Matthew0309 _x
Bought a game from here like 3 days ago and the game disc doesn't work, however staff were very welcoming when i bought it /// EDIT: returned and works perfectly now, great service yet again
March 2023 by Claire Williamson
Excellent service from the staff. Nothing was too much trouble when my son was looking for a VR headset. Knowledgeable on the products and there was no pressure to buy.
February 2023 by Naveen Vidyadharan
A fantastic and trustworthy shop. We can sell as well as buy used products. I mostly buy used stuff. This is an ideal place for people like me. Some are pricey and some are affordable. They set the right price and provide a warranty as well. So it's worth it.
