March 2024 by Bibin Babu
Useless dental care,I have a really bad experience.
November 2023 by Ary
Useless surgery. I had dental pain and friday morning I went in at 8:05 and the surgery wasn't open yet. There was a worker at the door who couldn't open the surgery as they weren't the person with the key. They asked if I had an appointment but I was there for an emergency, I gave them my details and was told I'd be called later. No one called. I went back in the afternoon and then was told that I couldn't be seen as there was no space. They advised me to call 111, so I decided to wait until monday but on saturday it got worse and when I called they gave me an appointment in the afternoon at the st davids dental hospital. When I went, the dentist told me that I should've been seen by my dentist as it was an emergency as I was told there was a crack in my tooth. They said the only thing I could have done was be seen by my dentist. I'm still in severe pain and have to wait until monday and I don't even know if I'll be seen on monday.
November 2023 by Helen Whalley
Great treatment received. Dentist was friendly, compassionate and highly skilled. Completed my fillings efficiently and successfully wholst talking me through the process step by step. I did have to wait a few weeks for the appointment, however they gave me treatment which ensured I wasn't in pain while I waited and the carr I received was worth it. I highly recommend.
October 2023 by John Matti
I would like to thank all the staff in pentwyn dental, who was very nice,helpful, and kind and understanding my needs.
September 2023 by FADEL ALFADEL
Outstanding professional service and you fell comfortable at all times
September 2023 by Josie Jumps xx
I recently had my first appointment with Diana. She is so calm and gentle, i highly recommend her!
July 2023 by Julie Drew
Diane was such a kind and caring dentist who put my nerves at ease. She was also fantastic with my special needs daughter explaining and including her toy dog in the consultation. Receptionist also very kind and caring.
July 2023 by Agana Barnabas
Great place, the dentist and staff are very friendly and helpful. Thumps up
June 2023 by Robin Monaghan
Once again thanks for the care and attention I received today!To Jenny on reception desk for managing to get me an emergency session when I was suffering some severe pain! Plus of course to Dev who treated me with patience and understanding, professionals all around!
June 2023 by Gareth Seaborne
Takes over 2 months to get a crown fitted,avoid at all cost unless you have all the time in the world to get a follow up appointment, absolutely appalled at the service!!!
March 2023 by A. R
I am regularly visiting this dentist and wont leave feedback easily but its time for me to do it. I would like to start with Dr Mandalia, amazing young and professional doctor whatever he does he explain to you so patient knows what to expect next. Dr Mandalia and the the nurses looked after me and I am very happy with the outcome of my treatment. Thank youalso very polite staff at the reception welcome you with smile which is very important to start with.thank you all . deserve 5 ?????
February 2023 by Libby White
I have recently finished my Invisalign and composite bonding journey with Dev and to say I am over the moon is an understatement. As someone who has always been nervous to step foot into a dentist Dev has made my fear completely disappear! From day one he always made me feel comfortable, welcomed and explained everything in detail to put my mind at ease. I am so happy with the final result and to smile with confidence is just amazing. I can?t thank Dev and the team enough for their kindness and hard work?
January 2023 by Marcia Cowell
Having been a patient here from just before covid I've noticed alot of changes things at the practice, some with appointments being mixed up or cancelled but that's completely understandable.I've always found the staff to be nothing but polite and understanding along with accommodating and caring.A few months back I had an appointment to remove a tooth but it lasted much long than expected which left me feeling very faint to the point I almost passed out.the staff and management were quick to aid me and look after me,making sure I was completely fine before leaving the practice. They litterally couldn't have gone more out of their way if they tried...to me that was very very reassuring because in that moment I felt really poorly and quite scared as to what was happening to me. They checked my vitals and sat with me the whole time, constantly asking what they could do for me.Equally the praise I have for the dentists and their nurses must be mentioned too.I've never been more at ease or relaxed at any other practice, they are more than above patient with me and always discus any options in complete depth. I've never left there not fully understanding what my treatment is or the steps going forward.they always treat me like a person and not just another name on an appointment list.They remember anything I struggle with like having xrays or my anxiety and are more than accommodating with looking after me.I cannot praise how I've been looked after enough which is fantastic because my children are also registered here and as a parent, to know they'll also have a good experience is very comforting to me.Ontop of this the practice is very very clean and tidy and their adherence to hygiene must be commended. Especially in todays climate..I came from a practice that was dirty, rude and left you dreading any appointment so this place to me is a godsend
December 2022 by ewelina swindon
I was called with an offer for an Ivisalign consultation. I said I already book it somewhere else but they were very convincing, offering a free consultation, fee goodie bag, Black Friday offer etc. I said ok, I went there and left extremely disappointed. They told me I'm not suitable for it, where multiple other doctors said I'm a perfect candidate. Other clinics are offering a 3d scan. They just took pictures with a regular camera. Technology gap between them and for example Gwena is massive. Also, not even trustworthy about little things like goodie bag. It's not a big deal but if they lied about it, what else they are lying about? Waste of time. Two stars only because I was earlier and they didn't ask me to wait for my appointment time.* I received a call from the clinic saying they offer a 3d scan and all promised things but unfortunately due to my early arrival the person responsible for it was on a conference. I didn't mind waiting, I was aware I'm too early, shame I was not asked to wait. Bupa was my preferred clinic as it's close to me but since I was told 'no', I booked my treatment somewhere else. Thank you for the call though!
December 2022 by Christine Britton
Thank you to Dev and the team, I am very happy with the whitening treatment, Dev explained everything, also my follow up check, I would highly recommend this practice, many thanks
