March 2024 by Nikeisha Patel
Poor services and no one answers the phones
February 2024 by Barbara Lyne
It's not a huge selection of stock. Often, I need to go else to get what I need.
January 2024 by gaynor dalton
Good local chemist assist to the area
December 2023 by Gina Jones
Not a positive experience.... I had asked the store assistant if she was able to help to print a photo at the in-store machine...she said that she would try but had to wait for the two persons behind me to be served so I said I would wait...then another three customers joined the queue whom she was serving...to then be joined by more customers...all the while I was waiting she never once looked at me or had any conversation...it was as if she was just waiting for me to go away...to which I did... totally unprofessional customer service!
October 2023 by Wyn Davies
No staff serving in shop and have to rely on pharmacy staff to help out. Service not up to standard and not an isolated instance either.
September 2023 by Judith Anderson
Never answering the phone is a travesty when sick people are trying to get urgent medicines. Take your number off Google and try another way of communicating. It?s a disgrace.
August 2023 by Samuele Boomert
A dependable go-to for my healthcare essentials. The Boots store in Whitchurch Village offers friendly assistance from their staff. Located conveniently, I easily found what I needed in a well-organized store. Will certainly be back for my health and personal care requirements!
June 2023 by Diluka
Excellent, competent and friendly pharmacy staff.
May 2023 by Margaret Rowlands
I would like to thank the lovely pharmacist who helped me on Monday. My granddaughter had a nasty fall and we needed advice on how to dress it etc. Sorry I don't know your name but thank you so much for being so friendly and kind to my granddaughter who was very nervous. Glad to say the wound is on the mend following your advice.
April 2023 by Victoria S
I?ve not used the pharmacy at this branch, so my review doesn?t include that. Although I prefer Superdrug in general to Boots, this is still a handy small branch for most basic things. I like that Boots click and collect online orders can be collected from here, which saves a trip into town.There can be a queue for the counter, as the staff tend to be on the shop floor, sorting out the shelves and can take a while to notice that there?s people waiting to be served. So I wouldn?t recommend going here if you?re in a hurry.
April 2023 by Stephanie Driscoll
Always use the buy and collect option as saves a trip into city centre
March 2023 by Kim Blakey
Awful. There aren?t enough staff to keep this open. Shocking wait times for Pharmacy and till.
December 2022 by john shep
Stopped using the pharmacy due to ridiculous waiting times.After queueing with prescription for 15 mins (2 ahead of me) I was told they had my drugs but it would be 15 mins more before I could have them! (Admin?).So , I went to do some grocery shopping then returned only to have to queue again!Lloyds just up the road much more efficient?
December 2022 by Sally Edwards
The most unhelpful and totally miserable lady serving today . Won?t be shopping here again
November 2022 by liz cardiff
Service has deteriorated significantly in last year so these issues are not pandemic or supply issuesVery long waits at pharmacy and there have been errors & delays. Unfortunately in the position of having to visit pharmacy rather regularly & there are usually disgruntled customers with similar issues of delayed completion of prescription, missed repeats, errors etc.It's frustratingly poor.
