March 2024 by jhanaica mook
I was spoken down to and belittled by a horrible member of staff today for no reason, I waited around 5 minutes for my ID to be checked for said staff member to speak to me as though I was an inconvenince. Please be nicer to your customers in the future, your attitude wasn't necessary.
February 2024 by Louise B, Wales, UK
My daughter received appalling 'service' from the pharmacist here today - her being completely fobbed off, was the tip of the iceberg! A complaint will be going in tomorrow!Update: spoke with Kate today, who was extremely helpful and apologised for the terrible service my daughter received (from locum pharmacist) yesterday. She kindly offered for their usual pharmacist to see my daughter today - to ensure she got the care, support and treatment she needed this time. Thank you kate. Very much appreciated!
February 2024 by Emil Nelz
Very good
February 2024 by Mike Williams
Click and collect manned by one person,who I had to find as was working on restocking shop floor. Felt sorry for them but does mean you could be waiting a while to be served.
February 2024 by KixxyLou
So much choice, easy to navigate, helpful staff
February 2024 by Silvana Abdel alahad
I would like to thank Louis Bellew. A pharmacist at Boots Pharmacy in Cardiff queen street. I went with my prescription for my son before Christmas after I checked all the pharmaciesI'm.in my area.. she didn't find the medication inher branch the but she went to the other branch and found it.IAM very grateful for her help. I wish her all the best.she is worth having the employer of the year.
February 2024 by little kitty
It's okay a small branch for boots doesn't have all the products but it do the thing
January 2024 by Jo Scriven
very helpfully
January 2024 by charleston silva
Great pharmacy
January 2024 by Darren Beach
A big Boots store and plenty of gift ideas here
January 2024 by Adam Jackson
Nothing is where it should be and the staff, although friendly, have no idea where anything is either.
January 2024 by Matthew Clavell
Prices were much higher than competitors and staff couldn't be bothered to assist, even though I was standing right by them.. Too busy chatting. Boots used to be really good.. Now, why bother.
December 2023 by Yaina Samuels
Flu jab, my first time doing it through a chemist. Much easier, book online and off you go at the alloted time.
December 2023 by Francesca Gomme
This is a large busy store with plenty of stock. I asked for assistance. She was friendly and helpful and found the products I had been looking for immediately.
December 2023 by Mansel Phillips
Very busy big store. Always good
