December 2023 by Richard Searle
Never answer the phone (or repeatedly hang up if you do get through). In person they are rude and unhelpful (other than the actual pharmacist).
November 2023 by Cemlyn Price
I booked a flu jab online with a voucher, I had a phone call an hour before my appointment saying they couldn't do it.I was told to rebook online and knowing what this pharmacy is like I asked for confirmation in writing, no can do.I've tried booking online and I can't use as my flu voucher has already been used. Just avoid this place, they're useless.
November 2023 by Claire B
The staff in this chemist are rude abrupt they just leave you waiting appalling behaviour from the pharmacist who is pregnant and speaking to people with utter disrespect
November 2023 by C Al-khanchi
Useless. Make a flu jab appointment, they cancel my appointment, then don't answer the phone when I try to make a new appointment - which I can't do online, because the system won't let me. One star is overrating the service.
October 2023 by Rachel Jones
They will not answer the phone. They pick up the receiver and put it straight down again
August 2023 by Gina Sheehan
Don't bother even trying to use this pharmacy. Staff are very unkind, they take an age to dispense. I once turned up to collect my script, which I dropped in 2 days before, and there was no pharmacist there! I was going away for a week, it's a medicine I take daily and they just shrugged clueless when I asked what plan B was for me getting my medication. Beyond weird that pharmacy!
July 2023 by Philip Ribton
Beware pharmacist in my opinion is dangerous prescribed emergency amps received power Bootles with no water I asked how to use can I use anything at home no was answer correct so why dispense them she suggested I get nurse to inject were the flipping hell in all common sense do you find a nurse when having adrenal crisis and carrying water and needles not practical hence prescribed to me not every nurse in Cardiff you have minutes to inject from time you realise what's happening failure is death ambulance have previouSly done injection. But response time is days now not minutes to the Pharmacist you should not dispense what you don't understand I hope your qualifications are in order as with dangerous behaviour like this is seriously doubt stay away stay safe
April 2023 by Nick W
This must be the worst pharmacy in Cardiff, staff do not acknowledge you, all they do is chat down the isle where the medicines are kept, they are so under staffed and the staff they do have are incredibly slow. Yet again everyone in continual long queue complaining that this place takes forever
March 2023 by Stewart Green
Supposed to be open until 8 but the shutters were down at 6.25 on a wednesday
July 2022 by Rachel Perez
Always queues, they just stand there and look, not enough staff, they take ages to get anything done and simply ignore you
May 2022 by lee smith
As part of the minor ailments scheme I was dissapointed to be refused a simple medicated eye drop for an eye infection, instead being told to visit an optician... that are all closed on Bank Holiday.
September 2021 by Riz
Useful pharmacy. Good hours. Get your shopping done at the same time.
May 2018 by Tung Chung
Great little pharmacy, useful in the evenings when other chemists are shutð??ð?»