December 2023 by Tash Omar
Staff very rude , avoid this branch
December 2023 by Steven P
Andy was great, very helpful, his lace hoody and leather baseball cap outfit was amazing !A man of many talents (sure hes a Bristol builder or has a lookalike hahaha) ......bless him !Thanks Andy, ps good luck with the Op.....
June 2023 by arron andresen
Absolutely amazing experience in the Cardiff store yesterday, Carys and alesha where stars. Really patient, friendly and very knowledgeable. They really helped my wife with her selection of underwear, made her feel welcome and would recommend anyone going to this store. They are more than happy to have conversations and advice you on all matters in fairness 10/10 we will be going back for sure
June 2023 by Precious Odeleye
They have a variety of stuff and the attendant, Cerys was very helpful!
June 2023 by Steven James
Has a strict dress code
January 2023 by Official Stoofon
Rosie! Rosie! Rosie!After a really negative and embarrassing experience with the staff at the Swansea store, my wife and I went to Cardiff.We walked in and was met by Rosie in the Adult Toy section. From the beginning of introductions to end point of sale at the checkout this girl carried herself in a way that genuinely makes me believe she should be some type of leader in how to treat customers. I assumed she was around 25 years of age with a very young looking face due to the way she carried herself, but she was much younger in reality. She also managed to get us to spend £200 when we had no intentions of doing so and she did this without a single hint of pressure or sales pitches. She just simply did her job so well we felt open and ready to spend money there.My wife and I travelled 90 miles to this store and we will be doing it again just to deal with Rosie. An absolute credit to the Ann Summers brand.
January 2023 by Flight2Faith549
This was my first time going into an Ann Summers Shop, I have been in 1 before but it was more in and out as this isn't a shop I am comfortable being in. So we went to the one in cardiff as the one in swansea tried to embarrass my husband where the woman was so rude and not discreet at all!.We arrived at the shop and was met with a young girl whose name is ROSIE! She is very bubbly, kind and eager to help without being over the top! Nothing was too much trouble for her as I lack the confidence in this department she made me feel comfortable, she spent time showing us items and explaining them also which was the best ones, we spoke to her for about 1hr 20mins and at no point did I feel like i'd over stayed my welcome or was becoming a nuisance. Rosie took my confidence of going into Ann Summers from around 0% to 100% within 30 mins. Me and my husband travelled 90 miles to this store and will do it again because of Rosie.Rosie is now the benchmark of what i expect from staff in Ann Summers going forward
October 2022 by Lynne Burton
Was met by Carys who went above and beyond for me when it came to buying my new underwear. Would recommend this shop where Carys works as she is more than happy to help and explain every issue you have when it comes to fitting and measurements. Thank you Carys top job done. ???.
January 2022 by Maria Coelho
Such a lovely space. Staff are so helpful and friendly. Always ready to help and really genuine. The manager Carys is wonderful . A very accepting, accessible , aware space that welcomes everyone
January 2022 by Char Par
The staff are what makes this place worth a visit. The product we know anyhow!
July 2021 by Lynsey James
Shopping in Cardiff today and noticed its got a 50% off sale sign in window just saying u should state if its price or size that u saveing on id be devorstated thinking I'm haveing a 6inch got home and it's only 3inch ?
July 2021 by Rosie Thomas
Asha was incredibly helpful and pleasant! Whilst being very attentive with all the customers in the store she still found time to help me and answer all my questions!
July 2021 by charmaine intootin
The staff are what makes this place worth a visit. The product we know anyhow!
July 2021 by David Milsom
Love coming in here and treating myself to some new toys!
July 2021 by George Atkins
enjoyed myself the night after shopping here let me tell you
