December 2023 by Sophie Leverington
I mistakenly sent a parcel of presents to an unrecognised address and the great customer service at Caldicot delivery office meant that the recipient was able to head in and collect the parcel before it could be 'returned to sender'. The staff here saved my Christmas!
September 2023 by Dellboy Dellboy
Well it shows how curruputed the staff are getting with managers money going missing from cards debitcatds bean stolen postman speeding in streets and smoking in vans some one who worked there told me who it was so it bean passed onto gwent police I had loads parsels go missing
July 2023 by James Dellboy
That you to the amazing manager saving thd day again with my daughter new phone he my hero and That u to the ladies postman this morning she lovley and helpful xxccccccc
April 2023 by Francesca Sankey
i haven?t had any deliveries since last Tuesday. if they?re on strike why don?t they say so
July 2022 by Georgia H
Satnav directs you to turn off into a pub carpark - the actual Royal Mail office is located behind the Co-op, down the alleyway between the Co-op & the closed down social club.
May 2022 by Cath Stead
Mail for a different street delivered again today,longcroft rd is not caemawr grove!!, please can we have our regular young man, good job it was only the next street for me to deliver the mail to proper address.Anyone had my mail???
March 2022 by mark smewing
Why do they keep delivering 90% of the mile late Why don't like pick up the phone The manager needs to get office back side and sort things out The amount of people I know complaining about late mile on Trust pilot 97% Say Royal mail is despicable The government and ether stepping and take the name off of them And no they gonna put the prices of the stamped up Absolutely disgusting service
August 2021 by Morrigan Edthere'n
Completely ignored my delivery instructions saying to leave the parcel in a safe space if we were not home and tried to deliver much earlier than scheduled so obviously I wasn't able to get the package. And the fact that they work only a couple hours in the morning makes it very difficult for me to collect since I work nigh time and their opening hours are in the middle of my sleep schedule...
August 2021 by tim Phillips
Very good service
May 2021 by Magdalena Grudova
Completely ignored my delivery instructions saying to leave the parcel in a safe space if we were not home and tried to deliver much earlier than scheduled so obviously I wasn't able to get the package. And the fact that they work only a couple hours in the morning makes it very difficult for me to collect since I work nigh time and their opening hours are in the middle of my sleep schedule...
April 2021 by Stephen Payne
Postman put card through my door to say to collect my parcel from sorting office the next day. Card stated closing time of 2pm. I went next morning at 11am only to be told that the office closes at 10am. Wasted journey.Useless information on card. I expected a better service from Royal Mail
February 2021 by timphillipsat liveuk
Very good service
November 2020 by Elaine Dean
Tried ringing 3-4 times and the number given out goes to a fax machine! Very helpful? NOT AT ALL
January 2020 by graham read
Very helpful ?
January 2020 by Philip Peters
Good service
