January 2024 by Julie Sherrington
Very good and very helpful and friendly
December 2023 by Chris Moorman
The optician's examination and advisory services could not have been better. If you are advised to have an OCT scan - have it! It's worth it.
December 2023 by Elizabeth Oytaben
I usually attend a different branch but couldn't get a weekend appointment in my usual branch. From start to finish my visit to the caerphilly branch was seamless, no waiting, very friendly and helpful staff and i was in and out in an hour (including sight test and contact lens trial).I was offered help and advice from staff on choosing new glasses, and i didn't feel rushed in choosing like i have in the past (no staff member hanging around waiting). All in all a five star experience, i will be returning.
December 2023 by Alexander Bruce
Brilliant staff... well informed.. easy going ...friendly
November 2023 by Jenny Young
Now i've got better frames that don't keep breaking everything is fabulous
November 2023 by Jason Fenn
Visited in November 2023. Excellent customer service and everything was explained before, during and after each test. Many Thanks! ?
October 2023 by Johanna Howell8
I was made to feel relaxed by Rachel. She explained thoroughly and clearly repeating information to help me understand. I felt I had been cared for. My glasses came quicker than expected. Rachel made me aware of changes so that made moving to a new pair of glasses less stressful. Would highly recommend *****
October 2023 by mary fall
I was due to fly on holiday on the Monday. The Saturday before I developed a ear problem that urgently needed syringing. I contacted my local Caerphilly branch and explained how desperate I was for an appointment. They were able to accomodate me with a cancellation. I cannot thank Mike and Vicki enough for the kind and considerate attention I was given in such dire circumstances. Thank you Specsavers.
October 2023 by Mario Macchitella
Had an appointment with Caerphilly branch this morning. I must commend Alice for her Proffesional, patient, & knowledgeable way she delt with my eye problem. Really good experience, as I am not the best patient. Lol. Many thanks Alice for all your help in my ongoing treatment.
October 2023 by Lisa Dowling
Excellent customer service lovely store and staff are very helpful and friendly I would highly recommend.Purchased lovely pair of glasses ready within a week fab!
October 2023 by Caroline Stiles
Always get excellent service here.
October 2023 by Susan Sweet
Excellent service as usual optometrist was very professional
October 2023 by S N Manning
Helpful staff and they explain everything for you. Love my new varifocal glasses!
September 2023 by Lynne Hammond
Great service, staff are always very welcoming and friendly, they give great advice and the customer service is excellent. Specsavers have always been my glasses specialist, I highly recommend them for quality service and great choices of frames, many great designer frames also.
September 2023 by Vanessa John
The staff were friendly and helpful. I was seen in a timely manner with my eye issue. The treatment advised has worked really well.
