January 2024 by Caroline Ash
My husband and myself attended the store yesterday seeking advice. Leighton was extremely helpful, cheerful and polite. Roger was also very helpful. The staff in this store always go 'the extra mile'. Thank you Leighton and Roger. John & Caroline
January 2024 by R H
Really poor service from this particular store. If you are a female going into this store alone, be prepared to be told why you shouldn?t buy a product, refused the product and bullied by not only one but two members of male staff, one of which was the ?duty manager?.I was disrespected and belittled, called ?love? on several occasions. When you ask them to stop and that you just want the product you went in for, they both then become aggressive, defensive and go on the attack as a pair.I have never been treated so poorly in my whole life by two men. I don?t expect them to hold the door open for me, but what I do expect is a level of customer service befitting a human being.
November 2023 by nige v
Nice staff happy to help
November 2023 by nig ver
Nice staff happy to help
November 2023 by Jonathan Smith
I don't have an account here but I have used Screw fix a couple of times now and found them extremely helpful. I popped in today as I needed a new Yale door barell. Didn't catch the women's name who served me or the man who helped but both were extremely helpful and polite.
October 2023 by Owain Jones
Screwfix bedwas has to be one of the most welcoming Screwfix that there is , all the staff are so friendly and Kate in particular is just so bubbly always making customers smile
July 2023 by anthony white
Fantastic staff really help me with issues with a toilet part needed in stock problems solved definitely recommend ?
June 2023 by Michael
Ordered an item which said next day pick up, no text from them after 3 days so went in there only to be told the item didn't arrive and all they could do was refund me!It's just really poor. I needed that item. If Screwfix had of said it wasn't available or not available in the timeframes I needed then I could of just ordered from elsewhere. Not happy, now I can't get the part anywhere as no time, so I can't do the job... Absolute shambles!Sort it out Screwfix or there is another shop we will all be visiting it starts with Tool and end in Station!
April 2023 by John Terrans
Great service here, especially when you use the check in feature on the app to save waiting.
September 2022 by Peter Cook
Very helpful and very good service
January 2022 by Andrew King
Good service by friendly and knowledgeable staff.
January 2022 by wesley goodchap
Really good customer service always smiling
July 2021 by Phillip Howells
Ordered a click and collect, everything was smooth, one member of staff seemed particularly helpful with one customer. Covid guidelines being adhered to
July 2021 by Steve Mears
Always good friendly service, and have had problems with click and collect including the orders coming from other stores.
July 2021 by David Jenkins
Good service we'll set up for covid knowledgeable staff and reasonable prices especially the no nonsense range
