August 2025 by Annabelle James
Awful customer service apart from one young girl who was trying to do everything bless her. Manager didn?t even make eye contact with any customers or engage in what was happening around her. Boy on till wasn?t trained enough for my enquiry and felt embarrassed. I couldn?t buy the product I needed.
April 2025 by gareth meek
Got my Daps
December 2024 by Rachael
If there was a zero score I would give that because even 1 star ? is too good for this place. Please avoid purchasing anything from here and they don?t accept returns when busy. Advised my son to come back Sunday when it?s less busy yet we had traveled down from Blackwood for this return as it clearly states on top of the invoice that I can take it to any jd sports where staff is meant to be happy help. Staff there are stuck up argumentative unhelpful. Refused to get the manager so I could explain my situation. Said he was busy then he was out then he was eating his lunch. With 4 grown up children and 7 grandchildren I have shopped at Jd for many years. I can honestly say after todays service and treatment I will NEVER shop there again and now no longer require an exchange in size I will have my money back and shop somewhere where the staff know how to treat customers. Useless stuck up shop only happy to take money from you but not happy to help afterwards.
December 2024 by Trudi Lawrence
Called in this morning it was like being in an infant school with the staff giggling like kids no offer of any help grow up or get older staff
November 2024 by Tina Gray
Very rude staff just didn't want to know I took a pair of trainers back as they were to big which i ordered on line payed through clear pay staff just didn't want to help me all i wanted was to either change for a smaller size or have a credit note for the shop just kept saying no can't do that.
September 2024 by charlotte Niewiadomski
Free parking outside made my day
March 2024 by Vicky Edwards
The staff are so rude! Just a bunch of children with zero customer service skills.My partner asked a guy for a trainer in a specific size he just snatched the shoe no words and off he went, comes back again no words just shoves them at you, another guy at the till again zero words no pleases or thank yous, just four teenagers stood around with miserable faces.
February 2024 by Matthew Moss
KING of trainers? Sorry, but when asking for a certain 2 brands, they shrugged, saying they have never heard of them and the other gentleman said "you may have to go to a specialist running shop".I was under the Impression, or maybe It's Just me, but I thought the big self-claiming slogan outside meant that this might be a good store to get some, but no luck.... I digress, off I go to hunt for a "specialist running shop".Not only that, but I had a quick look around, and I'm sorry but, oh my god, the prices were absolutely Insane on everything!Hey, know I know everybody has to earn a profit and I don't mind paying £250 for running shoes, but oh my gosh, not for me, sorry.
August 2023 by Mark Jones
Female manager on duty 9/8/23 totally unprofessional unhelpful and arrogant
August 2023 by Dale Tennyson
Gutted seen a nice pair of trainers I liked but didn't have my size ?
June 2023 by Annabel Lam
Called in advance for a specific pair of trainers in a specific size that they didn?t have in my local store.The girl who answered the phone was very efficient and helpful. She found the shoes and held them back for us.We arrived 20 minutes later and she went and got the trainers for us to try on and we had a lovely chat at the same time.Excellent service.
December 2022 by jonathan dyer
Ok small shop only few bargains
May 2022 by Monty N
Staff seemed a bit distant, like they were high or something. Especially the older lady. I'm not sure of her name
April 2022 by Mark Sutton
Great location, free parking nearby too. Friendly, knowledgeable and helpful staff. A great store for spring needs. Highly recommended.
February 2022 by Simon P Thomas
Excellent service from the Manager today regarding a refund
Helpful and pleasant x
