October 2023 by Carole Jones
Needed help in shop yesterday. Man was very rude I said can you help me. He said in by the till in an angry voice. He wouldn't come to help me look for folders telling all we have are put with a face line thunder. Never going there again
December 2021 by carole dowd
Been there today and bought 4 bottles of pop which had a deal on got over charged the bill was £8.27 explained that I had been over charged which she said sorry told me she had refunded the full £8 27 back into my account then re charged me £6.08 ...when checked my bank account...no refund just added on so it cost me £14.35 well peed off
August 2021 by Harleen Everglade
Visited this store in August of 2020, when pandemic restrictions in Wales were lower than England (which is what i?m used to). The store had no visible entrance or exit signs, however when I tried to leave after not buying anything I was rudely told by the cashier that I was not to leave that way because it wasn?t allowed.To note: I am a timid 17 year old girl (16 at the time) with anxiety issues, so I didn?t argue and instead attempted to go past 2 other patrons to leave via a different door, the exit. I was then pushed by said 2 patrons back to where I had been, and told that I had to stop being such a ?disrespectful little girl? and instead wait in the queue. After explaining that I had nothing to buy, that I just wanted to leave the store in order to get to a lunch date on time, they insisted that I had to wait.The cashier did nothing to prevent this - instead, the cashier encouraged it. I left the store 10 minutes later, after queuing, and was late to meet my partner for lunch.As I passed this store again, I could hear the cashier gossiping to her coworker about me, telling her that ?kids these days have no respect for their elders.?This is very poor. Especially for a chain-brand store I trust like WHSmiths. It made me feel embarrassed for trying to leave a building, and this incident should not have occurred.
February 2019 by lorraine kirkman
They have some nice cards. But it's still very expensive, on stationery and books
February 2017 by Mr
They have good art supplies and all they sell is good, only is that they say they are open but they aren't! (on Sunday)
