January 2024 by Taylor Cottrell
Had the misfortune of having to deal with this untrustworthy garage during a particularly difficult time. They were dismissive of the problems I reported from the start. I reported an issue with the thermostat and they told me it was just a faulty temperature gauge. After 4 weeks of having my car they finally replaced the thermostat housing, but did not address any of the other problems I reported with the car. They also helped themselves to use of my car, I took my car into them with almost a full tank and when I collected it the fuel light was on and the interior covered in mud. Awfully run garage that should be avoided.
October 2023 by Daniel Kovacs
My car had 3 trips to this garage with persistent engine management lights and limp mode kicking in. Diagnostic tools were connected, data extracted, etc. 3 sensors were "identified", changed, in the value of over £700. I asked for the fault codes (tons of them on the screen of the diagnostic tool), but never got them in the end. By the time the 3rd sensor was changed I tried to ask if there may be other underlying issues, but I was dismissed by a sarcastic 'we know better' type of comment. Only reason I chose them is because of the RAC warranty my dealer provided. After the 3rd visit and engine light still coming on within 5 minutes of leaving the garage as if nothing changed, I gave up on them. The vehicle now had a full investigation with a different garage, is now at a specialist with several serious issues identified, having had a proper disassembly. I am not doubting their competence but they seem like an extremely busy garage, conveyor belt style, with not too much time or interest to help you out if you have a complicated issue.Services: Auto engine diagnostic
August 2023 by Trevor Holmes
Outstanding. Faultless service from reception (Ben) to the professional mechanics. Highly, highly recommended !Service: Exhaust
May 2023 by Denise Van Velzen
Fantastic service as always, great advice every time too. I have been using the same garage for 10 years now and wouldn?t go anywhere else, would definitely recommend to anyone looking for honest, reliable services.
April 2023 by Ian Aldred
My car was recovered there after an alternator failure on the 13th of March. On the 17th of March, I was informed that they wouldn't order parts until I had paid up (Or via their very convenient buy now and pay in installments offer, which is the only good thing from this garage!)Every day a phone call to see how work was progressing. Every day a promise to call me back with an update, and every day without that happening! Every day, a promise of we are working on it, it'll be done by this lunchtime /evening...... Depends on what time I called ?Finally got the car back with all the work done, but don't expect an update, just lots of excuses as to why it's going to be delayed again and again!I'm very very disappointed.Happy with the work done, but fed up with being lied to during the course of 13 days of having to walk 4 miles to or from work and my other half relying on public transport when having a recognised medical illness that usually requires me walking her to and from the doors.Thank you for finally giving me my car back, Queensferry MOT!Services: Steering & suspension replacement
December 2022 by Mark Thorold
Always busy and for good reason . Top quality work by knowledgeable engineers.Service: General repairs & maintenance
September 2022 by Will Bentley
Our daughter's car broke down and was taken here by the RAC. It took 5 working days to fix. She was charged £771 for a faulty injector (admitted by the garage when challenged subsequently) to be fitted with a cable tie secured over the main exhaust manifold - please see pic. Best avoid you have been warned !
August 2022 by Alison Mostyn
Can't thank the lady in the office& the young lad in the garage enough. The catch on window had broke. It was done within minutes . Definitely recommend this garage for any car issues. Thankyou againService: General repairs & maintenance
August 2022 by Gareth Roberts
Been using this garage for over 5 years now and always had a great service, all work carried out always fixed any faults or mot concerns, will return without any second thoughtsService: General repairs & maintenance
May 2022 by Steven Jones
I?ve used Queensferry MOT centre for a few years running now for my classic car. Always get great service and great care taken of my car for its MOTs. Highly recommend mike and his team.Services: General repairs & maintenance
March 2022 by Phil Simmons
First time customer of Queensferry Test Centre and couldn't be happier. Had my vehicle recovered in after ruining 2 tyres on a pothole and am very impressed with the overall service. Tyres were sourced quickly despite them being an unusual size, tracking was checked and they even fitted a new wear sensor quickly. I was kept informed at all times and all at a very reasonable cost. Will definitely recommend and will now be my go-to for any future work needed.Services: General repairs & maintenance
February 2022 by John Simpson
We were promised a phone call yesterday evening with an update on repairs to my wife's Galaxy.They didn't call, and so far I've tried calling for an update over 100 times.We've got two special needs kids and my wife needs to know when she's getting her car back.Definitely will not be using this garage again!Service: General repairs & maintenance
January 2021 by Milo Tiger
My van needed an MOT. I thought while being done would benefit from a clutch and a service.This garage fitted the clutch serviced my van then failed it on the MOT. Surely you'd MOT it before doing work that costs nearly a grand!!!!Hit me with a bill for £980.......They then rang and said we can't weld so you'll have to get it repaired some where else. But you need to pay the £980 to get the van back....So after spending £980 my van still isnt MOT'd....I then had to move van without it being MOT'd / taxed / insured at further expense to a garage that could do the welding repairs.Totally misled from the offset I had to hire a van for work due to this garages incompetence....avoid like the plagueAny decent reviews they have are written by friends of the owner!!!
