March 2024 by Sandra Jones
Amazing booked newyork with buckley travel wouldn't use anyone else thankyou
March 2024 by Janet Williams
Brilliant service lovley ladies nothing is to much bother
January 2024 by Lorraine Batt
Wouldn't go anywhere else to book my holidays. Booked several with Michelle there and got the best service and great deals. They know what they are talking about and always do their best for you to meet what you want at the best price possible. Takes any stress away from organising a holiday. I've never been disappointed.
January 2024 by les jones
Excellent friendly well knowledge staff
November 2023 by Andrew Dawson
The agent we spoke to had a wealth of knowledge of the city we are visiting and gave us some fantastic tips for our visit
September 2023 by jamie coghill
The best place any where to go and book your holiday, the girls know there stuff and are very clued up on most holiday destinations ,I would highly recommend booking your holiday with them ?
September 2023 by Phil Crabtree
Excellent service, Fantastic staff, Extremely helpful
August 2023 by Manda Edwards
Jacqui and Michelle went above and beyond. I couldn't have asked for a better experience, they were very thorough and we've just had one of the best holidays ever!
July 2023 by Gem
Unfortunately not the best experience with these guys. All through social media which is fine but trying to sort a large booking getting prices is difficult. Asked to be emailed over just a basic typed price (which was wrong to what given on Facebook). Replied to email for correct price to just be completely ignored. Took the booking elsewhere. It was over 20 people booking so big customer loss. Ladies seem nice but wouldn?t say most professional
July 2023 by Will Evans
Have just had the most stress free booking ever with Jackie! Absolutely astonished with how things ended. Went in for a group booking as with 2 families, me and my best mate have been looking forward to having a holiday together and was so excited we were finally booking something, well that's when things went south , not for me though ! So after 2 hours we came to decision, to get the better discount we decided to do it on 2 bookings, who doesn't love an extra 60 quid off ?!?!?! So we booked my mates first, sound as pound, next was my turn, but alas, the free child place had gone ! Shock, horror, there was no way I was paying for 2 kids, I only really like one anyway.... but Jackie, the absolute star, she is, tried her best to make our dreams come true. But the only way for us to spend a relaxing time together we had to settle on some different options.... so we came away with 2 seperate bookings, same place, and same dates(ish). We do have to go from a different aiport, bonus! No listening to my mate winge about the airport, moan about check in, moan about passport control, moan about security, moan about waiting for the plane and then listen to him moan about the flight taking so long, and the transfer. A lot of people would take this as a win, but Jackie was not finished yet ... she even got us an extra 2 nights!!! Yes, you heard that right! I get to wave my friend off back to the UK with a beer in hand and a massive smile on my face. Jackie, you absolute legend!! I dont know if im more excited for the holiday, those 2 extra days in the sun, or just winding my mate up for the next 13 months.Attached is my mates face for the next 13 months
July 2023 by Gill Evans
Great staff, nothing is too much trouble 5**
May 2023 by Lynn Jones
Fantastic friendly staff and always sort Fantastic holiday
May 2023 by vanessa Harley
Absolutely fantastic service today, friendly kind and caring staff, nothing was too much trouble! Even got my dog some water. Will continue to use Buckley travel for all my trips abroad. Thank you.
May 2023 by Ryan McInerney
If you are looking for a Travel agent that care?s and truly looks after their customers best interests then you are in safe hands.We booked a holiday through Buckley Travel for my sisters wedding in IBIZA in May with less than four weeks to go tickets collected flights checked in we were looking forward to the holiday. Unfortunately due to a medical risk with my pregnant partner we were advised it was too risky for her to fly. Feeling devastated that we would miss the wedding disappointment set in as we had paid for a holiday in full and when checking the cancellation terms with the operator we learned we would only get 10% of the money back, I popped in to see the team at Buckley Travel to proceed with the cancellation expecting to walk away with nothing or at best 10% I was blown away at the support and determination of the team to make sure I didn?t walk away with 10% in their eyes they would not let it happen not on their watch, after they spoke with the operator to check if it could be transferred to next year (they would not) they opted to sell the holiday on my behalf. They handled everything from start to finish and this morning the refund hit my account.The team here are truly amazing and are a shining example of the best customer service experience. Thank you to all the team and we will be seeing you soon to book another holiday.
April 2023 by Paul Green
Staff brilliant in helping us pick our destination
