May 2023 by Google user
Just came back from the store and really impressed with the customer service. The item I wanted was on a pallet , so the team sprang into action , used a fork lift to locate my item and move it down. Then used another machine to pull the pallet all the way from the store to my car , to save me time and huge effort.\\nThanks to Joanne, Andrew and Nathan. Great product and great service
January 2023 by mike evans
nice store in Bridgend, a lot of lazy staff not doing a lot, hanging around tills l!! where is management!!
December 2022 by Gavin Sibley
I think the staff in your bridgend store, specifically the bathroom and kitchen design woman needs a lesson in how to treat customers. Asked for prices and help with some bathroom items for my parents only to be met with ?if you want prices just go on the website and look yourself?. This isn?t the first time this same person has told us this. dont worry we walked straight back out of the store and across the road to Homebase who were more than happy to help, horrendous customer service from this woman. Even a single price for one item when asked she snapped at us to go and find one of her colleagues to do it.
December 2022 by michael philpott
I?m a fitter for wicks we have 100% feed back and let?s be honest your kitchen is only going to be as good as the fitter simple.
October 2022 by Penny Kelly
Had a lovely lady who was very helpful and helped me make the right choice of paint for my narrow, dark hallway.
October 2022 by Paul Connor
Curtis's Dower and Rodney Thompson are devoid of human decency and empathy towards their customers. They will only cover themselves and their company from any responsibility.
September 2022 by Darren
Didn't have the varnish we wanted, gave us duff info about sand paper for our hand sander, and the lady at the checkout was more interested in chatting to the next till, but wicks is wickes
August 2022 by Fred Roberts
Seem to have everything for DIY all at a reasonable price. Plenty of parking space.
August 2022 by Rod Shaw
Nice store but could do with more staff
August 2022 by Darren Maughan
Didn't have the varnish we wanted, gave us duff info about sand paper for our hand sander, and the lady at the checkout was more interested in chatting to the next till, but wicks is wickes
August 2022 by HUAWEI SMART
Silly woman called joe cancelling peoples orderes. Won?t answer the phone puts it down. Won?t send what I paid for !!!
August 2022 by Ian Williams
Waited 1 hour 15 minutes for a fence panel to be brought from the yard!Pathetic
July 2022 by Paul Pepper
Grate shop, Grate staff always ready to help, young lady on the till this Friday so perlite, made our day so much better.
June 2022 by Giuseppe Ferri
You ask " How was Wickes?". I'll tell you how it was: bloody expensive.Gravel board 22x100x2400 £7. I can buy it locally, from a different supplier, twice as long (4.8 meters) for just over £9.
May 2022 by Jeff Lane
Tried to use a 15% trade discount code lied to by manager told that it could only be used in store not for online orders so couldn?t use it to get something delivered that was to bulky to fit in the car and qualified for free home delivery.She told me to shop in b and q if I didn?t like it even though the voucher could of been used online.She was incredibly rude and unprofessional I was unhappy as I had been treated unfairly.I hope Wickes gets their manager to improve her attitude. I will be shopping elsewhere in the future!Bought a tin of Wickes tough Matt paint, paint is worse I ever bought leaves a white chalky mark if you touch it, customer service keeps cutting you off disgusting non existent customer service will be shopping elsewhere from no on!!!!!
