May 2023 by Harmony Clarke
Terrible customer service, employee swearing and being rude when a child popped a squishy on accident! There meant to be squished then turned to the parents saying "you gonna pay for this".
June 2022 by John B
The store manger needs to learn Customer service, she made rude comments about Indian couple after they left shop . We live in 21st century not in 80st any more. Either she got bipolar disorder or something else.
May 2022 by John ?HighRankPlayer? Sons
The store manger needs to learn Customer service, she made rude comments about Indian couple after they left shop . We live in 21st century not in 80st any more. Either she got bipolar disorder or something else.
March 2021 by Sam Bright
The Bridgend branch is a nice clean shop with a very good range of greetings cards and magazines, etc. The staff are friendly and helpful; I like shopping there.
January 2021 by Shamuel Hashan
I went to buy cards and there was a very friendly girl at the counter
September 2020 by Jessica Silva
Great in store customer service. Very helpful and friendly staff. A massive shame that WHSmith online is appalling. Very poor communication and customer service. Several times my local store have helped locate my missing items. Current online order still waiting for a book nearly three weeks late.- Huge thank you to my local store for going above and beyond! x
January 2020 by Anita O'Neil
Much less stock than in years gone by. Definitely less staff
January 2020 by Joel Tapner
They have a great clearance for stationary
January 2020 by Obi
Have no idea how this shop is still here but kudos
July 2019 by Sir Welsh
Have no idea how this shop is still here but kudos
May 2019 by Ben North
The shop is split over 2 levels. On the first floor is the normal wh Smith store. But range is limited. Downstairs there is the clearance section with only a few gems
April 2019 by Sarah Zachariah
Everything good but I won't get the dog bones again their is no meat on the dog bones until they do I'm not getting them you pay enough for them so they should.
April 2019 by Kat Mcardle
Great book shop the kids love it, sale section available down stairs
February 2019 by Rachel Bridgeman
It's the nearest thing we have to a bookshop.It has lovely staff but the stock available is often WAY behind the rest of the UK . We can never find books we want , scifi/horror is pitiful and the chart books are often filled with books from the rest of the shop.The stationery is too expensive and they sell an ecelctic bunch of magazines but never the ones that make any sense.It's a good shop if you are 100 years old and love Mills and Boon.The Sun and Women's Weeklies . if you want the latest books and specific magazines, take out a subscription and travel 20 miles in either direction for a real bookshop.
January 2019 by Ken Burt
Getting a bit old and tatty now. It doesn't seem to have changed from when I was in school (that was back in 90's). That being said it always seems to be well stocked and downstairs is now an outlet where you can find some bargains. Staff very nice of course :-)
