November 2023 by Tara McCarthy
Take away was a gelatinous mess. Also no salad is given with Katsu which is disappointing. Sauce used to be separate but now dumped in bowl on the rice. Yuck! Tastes processed. Prices going up and quality so poor now. I tried it again against my better nature as son was keen to see if any improvement since last time. A resounding no!! That?s it for me I?m afraid.
October 2023 by Natalie Southgate
Thanks to the manager Kelly who was especially good to us in relation to my allergy. She also took time to advise my son on what would suit his tastes best. All the staff were really genuniely kind and approachable - worth the wait alone!
October 2023 by Peter Llewelyn Evans
Wagamama's never really fails to disappoint food wise will stop however this relatively new restaurant is extremely popular even on a late Thursday night. A couple next to us had trouble with their order not receiving food and we never received a green tea, however as this is free we just paid and left. Excellent food though well balanced and spicy and delivered quickly.
September 2023 by Kate Boucher
My family and I visited Wagamama?s Bridgend for my daughters Birthday.
Kelly, the manager was so welcoming and accommodating, she even offered my daughter a free serving of cake for her Birthday. So kind!
Our family had fantastic food, with fantastic service and the servers were nothing more that the most friendly and helpful bunch of people we?ve ever met.
My daughter had the best birthday and we had a really great time as a family.
Thankyou all at Wagamama?s Bridgend.
Cannot wait to see you all again soon !!
September 2023 by Darren P
To keep this brief we both ordered food here. Mine was served but my wife's order was late as it appeared to have been missed by several waiting staff and was therefore semi cold on a cold plate when it arrived. Our table waiter then chose to have a discussion about this as my hungry wife tried her best to eat the cold offering thus making it more cold. There was an offer to cook it again but I was already halfway through mine and there was a time imperative. They fully charged us for the meal at the end. I would have thought they would and should have not charged us for this meal. We are polite people and paid but we will simply not go back with such shoddy customer service...what a shame...
August 2023 by ROUSHAM
Visited lunch time with the grandchildren our 1st time they had been a few times before Staff all get pleasant and helpful The meals we had were very scarce on chicken and especially prawns which were advertised on menu in fact only found two prawns in my fish actually.To sum it up generally it was a bog standard stir fry dish Very expensive for what the meal actually was
August 2023 by Becky T
The ramen was great, and location convenient given the car park, however service was a little unusual - nice initially then seemed to disappear after ordering, including wanting more water and having my partner's main came out more than 7 minutes before me (with no word or follow up about it).
August 2023 by sofia chatzinikita
Food was fine however the service is very poor. We ordered 2 drinks one of them large juice and a big bottle of water with 2 glasses as we were 2. The waitress brought the drinks but was missing the water and the juice was the regular size. I explained her that the order is wrong. While we were waiting 10minutes to bring the drinks correctly the food arrived and i still didn?t have my drink and the water. The waitress is passing again and said she will bring the drinks. She brought the juice without the water. I ask for the water and the glasses, she brought it with one glass, not a bit of common sense! when we asked for the bill my friend paid and unfortunately i checked after and i saw they charged as double water bottles. I told the waitress the mistake and asked me if i had asked another person for water, i said yes cause we were waiting 20minutes and she said thats why they charged one extra. Anyway we will wait for a refund for the water this week!
August 2023 by Lianne Davies
Very very disappointed with the service received by the staff! We visited as a family of 5 including 2 children. My daughter had left behind her bunny which is her comforter & is totally heartbroken on realising that she had left it behind. I rung immediately to ask if someone would be kind enough to post back to me & that I would pay for the postage obviously, as we live over 3 hours away (round trip) to be told NO there is nothing they can do! Absolutely appalling that no one can be KIND is this day & make a child happy.
I for one will not return to Wagamama after being treated this way. Disgusting. So much for be kind! You should be ashamed of yourselves.
August 2023 by Jodie Chan
Always a good choice, food served very fast.
July 2023 by vinny_xc
Dianna is the best host I?ve ever met it was so busy but she was an absolute delight thank you for making my birthday special xx
July 2023 by Corrie Edwards
First visit to Wagamamas, Bridgend and I wasn?t disappointed! Joe (manager) took care of us- thanks to my allergies and I have to say- he was pretty amazing! The food was delicious- so tasty and spicy. He really went the extra mile. Thanks Joe and the team.
July 2023 by Jo Patterson
It always feels like a good idea and then it never is. Service forced. Portions are small and way overpriced. It is fast food at very high prices.....no hoisin in the duck buns, the duck was pretty non-existent too....lame, just lame. Next time.....I hope not.
July 2023 by Georgina Dawson
Would like to thank the staff and especially the manager for talking us through the menu and really catering for me as a coeliac. Excellent service!Dietary restrictions: Amazing gluten free menu with excellent knowledge of cross contamination
June 2023 by Ilau Stephens
Delicious food, friendly staff and a great atmosphere inside and outside.
