December 2023 by Rachel Andrews
Bought laminate Herrinbone flooring from Bridgend tapi carpets. Gave the salesman the dimensions and had 2 complete boxes leftover, called the store they advised the flooring is a ?special order? and that we would be charged 50% return fee.At no point was this explained in the sales process (even though they said on the phone it was) and I find it very hard to believe it was a ?special order? as it was in store in a few days.Be very careful buying from Bridgend store. Happy to sell it to you but shocking service after.I?m just grateful we had our own fitters!Will never go into the store again.
June 2023 by Rosie Dymond
Really poor fitting service, vinyl moves after laying and neither shop or fitters can be bothered.Fitters also damaged newly fitted wall panels and just say its nothing to do with them.Just go round in circles trying to sort. NOT worth the hassle. STAY AWAY!!
March 2023 by Hannah Davies
Great service, quick delivery, and reasonable pricing. Len was lovelyCarpet fitters are amazing and really friendly, and fitting was done so professionally wouldn't go anywhere else in the futureTapi carpets every time!!
January 2023 by Teresa Poole
Excellent range of flooring to choose from. Staff helpful, attentive & patient. Borrowed a number of samples to take home to try in situ. Home measuring service is a must & Adrian was efficient & carried a huge range of samples in his vehicle. Store well laid out & always smells fresh! Highly recommend David, Len & Adrian - a great team. Highly recommend the store, staff & entire experience of sourcing flooring for our newly renovated home.
December 2022 by Jake Thomas
We went with Tapi Bridgend for carpet to our living room as the laminate we had down was too dark and cold for the feel of the room.We'd previously had a bad experience with a different company (for the sake of blessed anonymity we'll call them Karpet Wright) however our experience with Tapi couldn't be further from this. From going in store and choosing the carpet we wanted, to the day of having it fitted, the processes were incredibly smooth and easy.Kevin who served us was knowledgeable, friendly and explained everything in no uncertain terms and we left knowing exactly what to expect from the point of delivery to fitting. The whole team were very friendly and I felt that any issues I may have had could be rectified and dealt with quickly and professionally.I wouldn't hesitate to return to Tapi Bridgend for flooring in the future and will gladly make a point of recommending them :)
October 2022 by Marybeth Eddy
The gentleman who served us was very helpful. Very polite and I am ecstatic with the customer service here. I would highly recommend Tapi Bridgend. 5 star rating all the way!
October 2022 by Desiree Gatheridge
Excellent job fitting our kitchen floor ! Amazing!
October 2022 by Nicky T
Friendly staff and very helpful.
October 2021 by Leanne O'brien
Excellent service from start to finish from the Bridgend store, nothing was too much trouble. Quality flooring and service. I am so happy with my flooring. Would definitely recommend.
October 2021 by David Davies
Brilliant service and great prices
October 2021 by Peter Radford
Great carpets and helpful sales dept
October 2021 by Rob Phillips
Excellent service, thanks Len
October 2021 by ceri ilsley
Excellent service from home visit telephone calls to.arrange delivery and fitting I could not fault the Tapi team. Each member of staff I dealt with were friendly professional, knowledgable and skilled. Would highly recommend and definitely use again.
October 2020 by david Harris's Ip
Brilliant
October 2020 by J-SERE Tactical Gaming
Amazing fitters Billy & Jim . The most polite and friendliest people i have met. They worked hard and made sure they completed the job to an exceptional level. They even helped by moving a bet and other house ornaments. 5 stars does not give these guy's justice. At the front of house sales were also very friendly and give me a good deal for my whole house. Carpet looks great and feels quality.
