January 2024 by Julian Hopkins
What a stupid and ridiculous system, I bought a 185 pound mixer shower kit this December, 2023 only to find the slider pole missing, so went back to the shop and told to buy another 185 pound kit to get refund of the 1st one as it was already fitted to our bathroom, why can't they just refund my card for the missing part, talk about hight of stupidity
October 2023 by Vykki Murphy
I was looking through the catalog on the tablet and was there quite a while reading reviews for boots. One of the store colleagues came over and asked if I needed any help and was able to look at what was in stock with the specific type of boots I needed! Awesome. Saved me a fair bit of time I reckon. And also spent about £50 less than I actually needed to! So saved me money too!
September 2023 by B G B
Order on line is the best option.
August 2023 by Chris England
No problem with click and collect, just a short wait to be served. Great service and prices.
June 2023 by James Russell
You can now create a funny name on the tablet device and they will call you buy the name you type on the order ha
March 2023 by Nathaniel nunn
Things change but not always for the good.No signs or Instructions for the new click and collect system. The wait to get the items pre ordered was 15 mins.This is not my preferred brand but occasionally I need to buy from Screwfix. Never an issue with the competitor across the road.Must be the kingfishers input as B&Q are worse than ever.
December 2022 by S S
Very helpful staff members. Ample parking. Good location as other similar stores are nearby, which is quite handy. Highly recommended.
December 2022 by Peter Allen
Very poor the shop in bridgend, the computers are very slow and something that should take 2 minutes ends up 15. Even worse when there's a queue!! Well priced mind, but very slow service!!
November 2022 by Graham Pound
Great service. The lady on the till explained about booking in on the tablet to speed up my collection. Also advised about the app allowing you to auto book in and that you can take advantage of additional offers. Lovely girl nd a credit to Screwfix.
October 2022 by Z Oro
Great prices and friendly helpful service. Be aware if you select click and collect after 8pm on a Saturday your items will be sent from distribution centre ( even if it?s available in store) for Monday afternoon. If you need it for a Sunday go to the store and order over the counter.
October 2022 by robert chilcott
The new ipad ordering system isn't user friendly. Bring back the books
June 2022 by Roland Sarin
Absolutely abysmal service, asked my name several times and couldn't find my details so I gave up, rang "customer service" after on 9 minutes they answered and said the branch couldn't recall my visit so I was lying, eventually after only 25 minutes they managed to recall my visit, what an utter shambles I shall never go there again
February 2022 by Tomasz Karczewski
Screwfix is a thief of my money! As the shop can be busy, I've decided for home delivery. On one ocassion, the parcel wasn't delivered. 3 attempts, when we were home but DPD driver could not locate our house - all the other parcels and post arrives no problem here. Refunded over paypal. On the other ocassion, the home delivery motivated me to leave a negative review. The DPD decided to sign for delivery using my name, leaving the parcel somewhere else, not on the address of delivery. As signed himself by the DPD driver, it goes to the delivery system as succesfully delivered, and now I can't get a refund for the goods I've paid for. DPD shows as delivered, so they are refusing to give the money back, screwfix is telling me that they can not do a lot as I've paid thru Paypal and requested the money back that way. After calling their customer service (all DPD, Screwfix and Paypal), I'm short of the money I have paid and never seen the goods, being tired of hanging on the phone trying to resolve. Screwfix - Please, respond and resolve, so I can remove that review, unless you don't care.
February 2022 by Steve Schroden
Friendly staff. Good selection.
January 2022 by Paul Carey
Staff were excellent went above and beyond
