March 2024 by owen wanklyn
Ben was very helpful when I needed to get a new passport at short notice due to a spontaneous holiday booking
March 2024 by Paula Jones
excellent service and very polite they explained what o wanted to know easy to get to àllways ready for your request and passport service very helpful
March 2024 by Margaret Thomas
Lovely gentleman served me today on the Travel Counter when l was getting a Travel Money Card and euros. Very helpful and would recommend.
March 2024 by Philippa Richards
Great service today by Adrian when purchasing travel money. He was super helpful and very pleasant to have a conversation with. He went above and beyond, and offered further support. He was great.Great experience using his he Bridgend branch
March 2024 by Paula Picton
Superb customer service. Very helpful staff.
March 2024 by Footwell in the Vale
Adrian and Mark lifted my day and experience of Bridgend today. Outstanding manners and exceptional service
February 2024 by Angela Boulton
I went here yesterday to get my passport checked. The lady who served me, give me excellent customer service, nothing was too much trouble. I go into the post office regularly, as I like to be able to talk with a real person. All the staff there, are lovely and very pite. Please don't even think of closing this branch. Barclays is already shutting down. We don't want to lose the post office as well
February 2024 by Kirsten Evans
Really friendly staff, always very helpful. Great service ?
February 2024 by Prisoner Coin
Really love going into the post office to make a simple cash deposit and getting spoken to like an utter moron, it's great. Went in and asked if I could deposit some cash. As I had the week previous I requested one of their envelopes to do so. I was then treated to a confused and disgusted stare like I had just asked the guy what underwear he had on, I was then told over and over again that I'm wrong and they don't take cash that way. Frankly, I don't care how they complete the transaction but being told that I imagined something that only happened a week ago and being spoken to in a tone that screamed "you moron" was not acceptable. I won't be back and if this is how post office staff speak to customers I can see why they are failing. It would have been a simple thing to say "oh no need for that sir, you just hand me the cash and put your card in the reader we can take care of this now"
February 2024 by Patty Liao
Very impressed with the service here! It?s fabulous and the staff was waiting patiently when I was searching for the sending information, I felt bad for keep the gentleman waiting tho. It was a great experience after all!!!
February 2024 by Soraya Sunra
The customer service experience is always first class.I was served today by a gentleman called Ben. I enquired about postal order that had purchased over year previously, to see if it had expired. Unfortunately it had but Ben took time to search for a contact number to enable me in getting a £20 refund.
February 2024 by Simon Mckernan
Excellent Service. Really accommodating manager - Ben.
February 2024 by Jackie Roe
Very good service to renew my passport. Simple and easy, thanks to very helpful and knowledgeable staff.
February 2024 by Chloe Grandon
Staff are always lovely and friendly nothing is ever to much for them.Always happy and go above and beyond on a daily!Thank you ?
February 2024 by Prudencio Cardoso Da costa
Amazing