December 2023 by julie thomas
Called in Bridgend branch to transfer money. Young man at desk was very helpful, pleasant and professional. Didn?t catch his name and wish I did as he deserves some recognition.
December 2022 by Sarah Burke
A huge THANK YOU to Claire at Lloyds Bank Bridgend branch for doing such an excellent job of helping me with an account issue today. Really appreciated her time and assistance.
December 2022 by Jordan Davies
Great bank. Great customer service and always happy to help.
December 2022 by Dariusz Krak
I had a wonderful experience of very understanding people.Even though I have been a bit unreasonable and abrupt in my request they have helped me and resolved what I needed.
July 2022 by margaret howell
Bridgend staff very helpful
April 2022 by eliotsj houghton
Great service thanks
July 2021 by jon leonard
Never had a problem, staff are always helpful ?Better staffed than other branches in Bridgend town.
July 2020 by Ezz Rose
Horrible customer service. Turned up at 16:25 and queued up. When served the member of staff said 'by the way we closed at 16:30 but as you were waiting a while I'll still serve you' and she said the closing time changed about a week ago. I had been in the queue before 16:30 and the opening times on the door and online said they close at 17:00. Just found her really patronising when all the information given by the company says they close at 17:00 and I was in the queue before 16:30 anyway. As I left the doors were still open and they were letting people in. Sort out what time you want to close and don't misinform customers!
July 2017 by Matthew Harris
Great staff
November 2016 by Carys Marshall
About to go into store 4th time because they cannot do a simple change of address...
January 2016 by bValued Arthur Bletchly
Pants, no improvement on 12 months ago when I was last there.
January 2016 by Phil Thomas
Great staff who solve issues rapidly, one of the better banks in Bridgend
