August 2023 by Louisa Lacorte
Very helpful staff, and friendly ?
August 2022 by Andrew Rankine
Hsbc in Bridgend closed on a week day no notice up or reason or if or when it will reopen. Since the counter service and Saturday were taken away customer service has drop to new low in terms access the bank and services needed real shame as staff were good and helpful.
August 2022 by Antony Vonkalasson
HSBC bank Bridgend very Professional bank excellent staff always there to help and guide you.HSBC probably the best financial banking service in the uk.highly recommended
July 2022 by Antony Vonkalsson
Excellent bank HSBC probably the best and biggest financial banking service in uk absolutely first class service very professional always there to help and guide you highly recommended Bridgend HSBS for business and public service
July 2022 by Mags M
Don't go here if you want cash out, they don't have cash counter, so not only have they closed the cash counter, if you want more than a £1000 out you have to go to COWBRIDGE WHAT IF YOU CANT GET THERE. A bank that won't give you your money!
July 2022 by Dylan Oliver
Why remove counter services when so many people still depend on it?
March 2022 by Elaine Thomas
Going round in circles trying to get answers then live chat timed out - nightmare to contact via web.
December 2021 by Chris Williams
09;30 to :16:30, Monday to Friday only.So, no chance of getting to this branch if you work, unless you work in the town and get a proper lunch break.Whereas other bank branches are still open on Saturday mornings, but the world's second largest bank can only open M-F and not for working people. Time to change after 35 years.
December 2021 by Vince Jordan
Tried to pay a cheque into an account. Counter service banished to history and the machine wasn't working. Now a pointless bank. Such a shame.
October 2021 by Z K
Staff courteous to provide masks but can't help more than increasing limit of withdrawal?! What's that? I don't think the branch can stay open long. Over staffed then and over paying on rent. Can have an ATM with 2 staff to rotate with the same services. Deposits possible as well but again through machine. Don't know if the manager is thinking long term enough.
August 2021 by Tracey Murray
Currently you can't open a child's my savings account in branch because of covid. Frankly it seems like an excuse to provide as limited service as possible despite restrictions being lifted.
July 2021 by Menna Bunston
Dear HSBC,To whom it might concern.On my visit to my local branch in Bridgend on Saturday 3rd of October ,i was disappointed to find that the bank is no longer open on Saturday morning. I work during the week and cannot get to my branch before 4pm on a weekday when they close . I`m sure i`m not the only customer that has this problem . I needed to deposit cash using your machines as that is the only way that my father can pay me for his shopping .He cannot access internet banking ,thus not able to complete BACS transfers. These opening hours are not suitable for all and i hope that a solution could be found whether it be extending weekly opening hours or opening again on Saturday mornings. . Please respond !!!!!
July 2019 by Jeremy Jason
Very rude and incompetent staff, I booked an appointment but they cancelled it at the last minute and I was left waiting for half an hour before anyone could be bothered to tell me the appointment had been cancelled. Time to change banks I think.
November 2017 by Chris Hollett
A bank is a bank is a bank. But this one is a very good one. Itâ??s changed significantly over the years, and the customer support is excellent.
September 2017 by Chris Fix It RS
Branch gets busy on times but staff are friendly and are very helpful using machines for the first time, which helps me not have to use counter!
