September 2019 by Steve Dexter
The most uplifting and spiritually fulfill ing experience of my life.
September 2019 by Cloe Lincoln
DO NOT get anything delivered by dunelm. The staff in store is amazing! I love the products they sell and the staff go out of their way to help you but.........the delivery drivers......WOW......if i could give them -5 stars i would. I'm not sure if they hire delivery drivers who have no social skills or spacial awareness or what but the 2 clowns i got today ...well.... i think my 5 year old niece could do both their jobs better than they ever could. The came to my house with the sofa i ordered couldn't move it 1 inch into my door, they smashed a light fitting on their way out with the sofa, they delivered it too me 2 weeks late then took it straight back, guess we'll have another few weeks of sitting on the floor
September 2019 by Margaret jury
Cafe lovely staff friendly x helpful .nice coffee and cakes .quieter cafe so you can relax there and look around the store later ð???
September 2019 by Ruth Collins
One of my favourite places to shop
September 2019 by Rhys Williams
I lost my brother last year and in the grief lost the receipt, which is my responsibility, and I needed to claim the £31 back from my employers, I purchased with my own credit card. I attended the branch in Bridgend personally as no-one would answer the phone, time and time again I called, each time being told to call back. The only star is for the lady who was brilliant, really empathetic and an asset to Dunelm. I would give 5 stars for this lady, but the store management might think the 5 stars were for them, and they done good trying to deal with my query. There had been a close family bereavement recently and the duty manager at about 5.30 pm was so unhelpful and cold, although he knew my plight. No help offered whatsoever, I could hand my membership of mankind back in. I had to ask for your H.O tel number, as it was not forthcoming. There are several alternative stores selling equivalent stuff local to you, and I guarantee, I will never shop at Dunelm again. R.W
August 2019 by Jennifer Davis
Lovely experience, friendly staff and great products but I bought some material and they insisted on putting it in a plastic bag. I handed it back at the checkout. Far too much unnecessary plastic throughout.
July 2019 by Lynn Griffiths
Excellent service. A lovely lady working with the curtains couldn't do enough to help us. She was brilliant and the young lady upstairs was also lovely.
July 2019 by Loza
I like this shop however most of the things we looked at there were no prices on which is really frustrating. We probably would have ended up buying a lot more had we known the prices.
July 2019 by Marilyn Lake
Like going here to get some inspiration for the home. Plenty of ideas and some bargains to be had . Well worth a visit.
July 2019 by Cagla Ayhan Torsney Weir
Very disappointing customer service. We spent 3 hours looking for stuff for our new house. We came to the till and we were told that we cannot pay with our international card. This was not acceptable. I'll never go there again and i do not recommend people to go shopping there. If you have such a policy you should inform customers from your wep page, on the doors! Or will you pay back the 3 hours I spent at your shop at the weekend while we are trying to settle with our new international move?
September 2018 by Lyndon Jenkins
Didnt go there, phone is lying, AGAIN! I have heard good things about it though if that helps?
September 2018 by Steve Booker
A hard place to find. Never failed to get what I need, but...it's easy to drive past not knowing you are there and for that reason only I have to mark it down.
August 2018 by John Kingdon
For some reason, Google lists this as an appliance store but it's much more than that. Kitchen and dining, bedding, wall art, lighting and the best selection of blinds, curtains and on-the-roll fabrics I've seen in years. And a lot more. Even furniture, albeit a limited range. A nice coffee shop for a little break, plenty of free parking and a price promise. I always end up buying more than planned when I visit.
August 2018 by Kim Morgan
Lovely place to go shopping for your home. Bedding, lighting, tableware, curtains & accessories, custom cut table clothes (plastic material). Pretty much anything. Some items can be a bit a expensive. Also a lovely little cafe in there for a break after doing a bit of shopping ð??
May 2018 by Leanne Kiley-Smith
Excellent for sewing supplies. Also has a very large range of home products. Not always cheapest but has wide variety of items ranging from bean bags to beds and everything in between.
The cafe on the first floor is a bit expensive but has a great view of the store and is relaxing if you want a chill out. Staff are very friendly and there seems to be someone around when you need them all the time.