January 2024 by Lesley Young
I wanted to buy a new mattress so went to dreams. I was greeted by Barri, he took me over to a machine which I had to lie on for 3 minutes and then the machine printed off a list of mattresses that would suit me. Then I tired out the mattresses and eventually picked one. It was a simple experience, the hardest part was paying for it! ? I have to wait for delivery so am keeping my fingers crossed ?that the mattress will be comfy.
January 2024 by Susan Staples
What an excellent Sales Service . No hassle with a pleasant welcome from Marcus after we looked around the store . Marcus was a great support in helping us decide on purchasing a mattress to suit our needs . We look forward to the delivery of our new mattress.
January 2024 by mike daves
Excellently looked after by Barri who explained every aspect of the needs which would be most suitable for us in purchasing the desired mattress. Very professional and informative and given plenty of time trying out various mattresses before we made our final choice. Two satisfied customers
January 2024 by George Leyden
Staff very knowledgeable and helpful. Great selection and Well priced.
December 2023 by Sue Salton
Dreadful service, waited 3 months, then they messed up our order and we had to send our new bed back, would never buy anything from this company again
December 2023 by Alice Jones
Baz was great, good discount, quick delivery
December 2023 by Christina Roberts
My experience with nickeda was the best ever experiance ever she was so pleasant it was asthoug i had known her for years verry profetionall lovely girl
December 2023 by Chloe Jenkins
Absolutely amazing service in Bridgend by nick she really made sure I got what I really needed with the mattress over the 2 days I went there. She went through every option possible to help me get the deal I wanted for black Friday and worked wonders getting my order in, really appreciated it. Offered me coffee that was very well needed and gave me a pillow to test the mattresses, the sleep match was absolutely fantastic in helping me find the right mattress for my body and sleep routine. Mattress is ordered and I cannot wait for it to arrive before Christmas. Definitely worth every penny, best investment for myself.Thank you again
December 2023 by Raymond Tucker
Excellent service. The sales lady was very efficient and very helpful.Nothing was to much trouble. Explained everything very professional.
December 2023 by Lavine Anne Thomas
I was greeted well by staff who indroduced themselves to me. I was asked if I would like a drink, but declined. I was then taken to the Sleepmatch machine so that it could print out a copy of my position on the bed, which I thought was a good idea. Then I was taken around the store to lie on various beds matching the print out to see which one was most comfortable. The assistant Nickeda carried my pillow for me as it was too heavy for me. All in all I enjoyed my visit to this store as everyone was so helpful and will recommend it to family and friends.
December 2023 by Geoffrey Hill
My wife and I both have serious health and disability issues and haven't had a decent night's sleep for ages so we decided to visit the dreams store for a new mattress.On entering the store we were met by Nickeda who straight away could see how we were and straight away got us sat down and made us both a hot drink, she was not pushy like some sales assistants are, she gave us time to relax and feel better before showing us anything but stayed with us and discussed what we were looking for and what issues we had to make the suitable suggestion for us. When we were ready she took us to the Tempur computerised bed keyed in our needs and we laid down whilst our needs were calculated. Nickeda was then able to show us which mattress 's were suitable for us, explaining how they worked and what benefits we would have. We can honestly say that she really looked after us well and the mattress that was recommended for us was so comfortable I nearly fell asleep in the store.As I said she was not pushy to get us to buy it there and then she even advised us to go home and consider that it was the right mattress for us. We took her advice thought about overnight and I phoned her to thank for all her help and advice and said that we would be there today to purchase the mattress that she recommended which I have done so thank youNICKEDA.
November 2023 by Gareth Jones
Excellent service from beginning to end. The salesman we dealt with (Baz) was a pleasure to deal with
November 2023 by cameron paul
Great service, friendly staff much appreciated.
November 2023 by Kevin Loye
Great service from Nickeda @ Dreams in Bridgend, very friendly?coffee at the store, sleepmatch facility where a computer works out best match of mattresses according to the data? great customer service.
November 2023 by Matthew Baker
After both my wife and I struggling to get a good night's sleep, we decided to visit Dreams Bridgend. The staff and service were very helpful and informative. We were given a wide range of choices which helped us to make our decision. We look forward to getting a good nights sleep.
