August 2023 by Alexandru Ciubotaru
Great staff, friendly and happy to assist at the branch, I hope they never get closed because it's impossible to get customer service over the phone with that stupid robot unfortunately I am leaving Barclays behind due to the worst phone customer service
June 2023 by Craig Underwood
Up sh!t creek without a paddle is an understatement.Went to purchase a bike and the app and online banking would not let me transfer the money over.Saturday morning 11am 10/6/23 i nipped into the bank and a max of 2k was a limit imposed as no counter service available. Panic mode set in as I'd hired a van and paid the fuel to travel and collect the bike. Explained my problem to "Rebecca ** blonde haired lady who was in brecon the week prior** " I believe (please correct me if I'm wrong) she knew what to do straight away. A quick call to the seller and between the 2 of them the money was transfered over.Was a great service at a time when I was in need so so glad I bank with barclays group and this particular branch was open that day and "Rebecca" was on shift to assist..
June 2023 by Robert Maclauchlin
Need more staff at the counter
February 2023 by Jeff Lane
Non existent service if your a business account holder.Lowest rates of interest avoid them!!
July 2021 by Emma Jones
My rating would be 0 if this was an option. This branch is an absolute shambles. The staff are truly helpful with an air of superiority. I have the same experience every time I have to go there, which isn't often thankfully. The waiting times are always painfully excessive even pre COVID. This could be managed better if the staff were more proactive in asking what customers need and directing or assisting them accordingly. I have vowed never to use this branch again after today's experience, even though it is my local branch.
July 2021 by Patrick C
Generally a quick visit with helpful staff and plenty of parking. Great for weekly banking.
July 2021 by Rambo Coob
With covid there are queues but staff is always friendly
March 2021 by Yacoob ?RamboCoob? Rossaye
With covid there are queues but staff is always friendly
