November 2023 by Chris Horner
Went to Asics today and had Shan to help me find some good quality trainers suitable for the running machine and leisure wear. I wasn't going for top of the range prices but, as a customer, Shan couldn't have given me better attention. She explained the spec of each trainer and also the discounts available to me, but without trying to do the "hard sell" and made sure that I was comfortable with the trainers before buying. Top rating to Shan for her friendly and professional approach, and to Asics from whom I've only ever bought the best stuff. Keep it up and thanks!
August 2023 by Roy King
Usually good trainers in stock
July 2023 by Teresa Jenkins
Liked the shop plenty of stock in all sports wear including trainers of all types. I usually find something that I buy and take home to wear at the gym !!
July 2023 by Toni P
Very helpful, get trainers especially for flat feet
June 2023 by Matt Bourne
Having shopped at ASICS for many years and recommended them to others, my recent experience would deter me from going there again.I bought a pair of Fujitrabuco trail shoes for £80+ which have started to split on the sides. They are 3-4 months old so I took them back to exchange.Asics have a 600 mile guarantee so I didn't foresee any problems with this.In the past, with the goods clearly faulty, they have exchanged without question.On this occasion I was told by the person in charge/ manager? that they were unable to exchange or refund without authorisation from a Regional Manager - I'm not sure why they are left in charge if they are not allowed to make routine decisions.So after photographing the shoe and taking my details, on the back of a scrap of paper (very professional) I was told that I would hear from them soon - at some point, one day, maybe, not sure when. The service was really dreadful - as in, no service.I was also questioned on whether I had tied them up properly, as they "looked a bit tight" (it's your fault as you don't know how to do a shoe up)In fairness I didn't have a receipt, (never been asked for one before), especially for a shoe that they still have on their shelves and is clearly faulty - so was asked if I remembered what day I bought them, which I clearly didn't.Subsequent review of my bank account shows the purchase and the over £1000 of purchases over recent years, so it'll be interesting to see what the regional manager deigns to do. ??A visit to trading standards will follow, however, as the product is not fit for purpose.Avoid
May 2023 by Nishtha Sharma
Very helpful staff. Wasn't well stocked for the size we wanted, but good collection overall. If not tried before, worth knowing that their sizes run small. When buying, go one up. Their prices are competitive so worth a visit.
May 2023 by Shaun Aubrey
Excellent store. Some great bargains to be had
April 2023 by Julia Wheeler
Lovely selection of products and good prices.Staff very helpful, will definitely be returning.
August 2022 by Thomas Kiran
Very limited stock.No tennis shoes for men if you?re looking for them.
August 2022 by Daniella Rimola
Can't recommend highly enough! The team here have amazing product knowledge and were able to help me find the perfect trainer. Thanks to Stella, Seran, Heda and Callum for being so patient with me!
July 2022 by Sandra Crafts
great for shopping only problem will it is there are no electric car charging stations
June 2022 by Ritch Barrys Tea
Great staff , great selection of sportswear and trainers . Good reductions on items too
May 2022 by Andrew Fryer
Really helpful with my rinning needs and advice which was given without being pushy rhys customer assistance was very good.
April 2022 by Paul O'Shea
Lots of shops closed for good.
November 2021 by Joanne Marsh
Always make the trip from Cardiff as I know I'll get good advice. Proven right again today. Thanks Charlie, my GT-1000's are awesome!