March 2022 by WelshStorm
Very nice place! Excellent customer service. Try the milkshakes ???
March 2021 by Jimmi Loihhljn
Great bar staff Debbie and Sean. Good larger with a quality service every time.
March 2021 by Gazz Williams
Exellent bar managers sean and debbie the beer was really nice and they made you feel
March 2021 by Jane Thomas
Nice hotel
July 2020 by Don Abeysekera
The hotel was okay, good location from where we wanted to go. With a co-op shop Infront and local shops and bakeries around can't fault the location at all. The hotel had good quality beds and clean sheets with a very good view outside. There were bits of mildew build up on the bathroom wall but nothing major. For the price we paid and for one nights sleep it was acceptable. Little breakfast place Infront of the hotel as well. Checking out process was a bit confusing as there was no one in the reception so we just left the keys on the desk and left. All other stuff you expect from a hotel was there so no much complaints
July 2020 by Courteney Hogan
Absolutely disgusting.Photos online made it look very good and worth the price, until we got into the room, there was dust all over the curtains and on the ceiling, there was grime on the mirror along the edge, food wrappers underneath the cabinet which shows the room doesn?t have a proper clean. There was stain marks all over the carpet.The bed was horrendous, the slightest touch and it was very creaky high made it very hard to sleep in as when you turned over you woke the other person up. The bathroom was the cleanest part of the room.which still had faulty lights in the mirror.To then get up the next morning and have to ring the bell over 5 times and still nobody came to assist us, on leaving so had to leave the keys on the desk.As we picked up our tv remote it had no back and the batteries fell out, to then find out they had run out, my partner went to reception and asked for them to be replaced to be told to use the buttons on the side of the tv until he could find some batteries from another remote he could take.We was also told that the kitchen was being done so no food would be served then to find out upon further investigation that their kitchen had been under construction for 4 months.Overall was not pleasant and will not be staying again.I am only putting 1 star as I have to.
July 2020 by Michael Johnson
Popped in for a quick drink, place was empty and all the seats had no leather left on any of them and it was just foam and bits of ripped up leather. Carpet was horrible too. Heating was not working and they had electric heaters in but these didn't make any difference. Lady behind the bar was very nice and helpful though.
July 2020 by S?k? & Sh?døw
We had a really spacious family room which was clean, nice and cosy. Lovely view from the window. The staff and Manager were really friendly. We loved the area and breathtaking views. It takes only 40 min drive to Snowdon Mountain. The breakfast was not available due to refurb but they recommend nice and cheap coffee shop with delicious breakfast. We really enjoyed our 5 nights stay and we even extended for extra night. We will definitely come back.
July 2020 by Angela Lloyd
Awful place, awful customer service, awful food.As a local from Blaenau it?s sad that I give the place 1 star my reason for giving 1 star...The manager/supervisor is rude and unprofessional. I enquired for double room for my friends - this was done over the phone. He answered with helo station hotel, I was a little confused and asked if it was ty gorsaf, he replied it?s the hotel in Blaenau next to the station. Anyway I asked for the room and it was available, confirmation was done and within 2 hours I received a call to say sorry no rooms available(double booked) no apology, no help to find another place to stay.The food is really awful, bar meal last time we went had hair in it and it was actually cold.
July 2019 by Iulia Lucaciu
Great hotel with cosy rooms and a big mountain in front of it. Close to the train station!
July 2019 by Martin Gould
Great value for your money. Lovely room with big bed and a sofa bed for me and my 2 boys. The owners were great, nice real ales but we didn't eat here so can't comment on the evening menu. Nice cooked breakfast. it was very quiet when we went and the hotel is a little run down but that didn't bother us
July 2019 by Courtney Anstee
Arrived later then expected after a LONG day of driving and was greated by a lovely friendly man (didn't get his name) who was welcoming and knowledgeable. He welcomed me to join the local trivia night and helped carry my bags. The room was clean, big and had a beautiful view. It wasn't the most comfortable bed, but the view and one night stay made it worth it. Parking was free over night from 10am-4pm and close. Would definitely stay again.
July 2019 by N S
I want to share a review about this place hopping to get the owner attention and hopping that this place will be much better in a near future, because it?s in such great location and could bring so much to the local community. The positives were. Location, staff friendliness, room size, and you can see there was an attempted improvement on the rooms with some wallpaper and bed linen so an effort was made to improve the place. Some things that are in must of improving are the room dusting cleanliness. It?s not hard to find dust in the room, in the bathroom you can find big chunks behind the sink so I imagine the carpet in the room. I have sinus so woke up with a mild headache which was most likely from breathing dust during sleep. The shower needs to be replaced because it doesn?t work properly, either it?s cold or it?s hot. Can?t find middle ground and the sink tap got two individual hot and cold holes. I could hear my gf giggling in the bathroom about it. I really think this place can be made in a way that it will be an icon of this town. You?re almost there. Create a checklist of cleaning spots in the rooms and make sure they are spotless and go from there. Food higiene rating being 1 is something not appealing at all.
July 2019 by Gerald Williams
I don't understand the negative reviews, my wife and I have enjoyed four nights here for her 60th birthday. The rooms are clean and tidy and everything works, even the Wi-Fi and we were on the top floor. The restaurant is not open at the moment for lunches or evenings, but the breakfast was excellent value and a good choice of items. The bar area is also clean with a good selection of local ale. The hotel is also dog friendly and an ideal place to use as a base. The trains and buses both stop outside but don't impose at all. All in all, excellent value and certainly not worthy of the bad reviews from when previous management were in control. We would certainly return here in the future.
July 2019 by denise mouse
Currently under referbeshment.Room large basic yet clean with large on suite.ideal with 2 large dogs as the fire escape was access to ground floor for toilet visits.Staff professional attentive.new manageress Joe lovely.Breakfast fresh.even provided a take away sandwich when the hangover kicked in.could maybe benefit with a waitress?Ground floor bar.basic but confinient.Village is basic yet great for a ground base to visit surrounding areas.Room could benefit from a information folder of local restraunts,take aways.places to visit.The kebab/ pizza shop was fresh tastey.Golden mountain Chinese was delicious and affordable.Would I return to stay? YES WE SHALL.???Thank you.Denise Fawcett.
