September 2023 by ninamI5462PS
My sister found this hotel for us this weekend. It's only a 15 minute drive from Zip world and the location is perfect. The views from our 3rd floor room are stunning. The room was large and for the most part very clean with the best shower I've had in a while. Breakfast was beautiful, locally sourced and cooked to perfection, so too was the coffee (freshly brewed but not for those that don't enjoy a real kick). 10/10. I'm useless with names but the guy that seemed to do absolutely everything & could have done with a bit of help at times was the perfect host. He was very friendly & chatty. He knew alot about the area and was very helpful. There were a few minor things that could improve but easily rectified & this place would easily be worthy of at least another star; There the window frames in our room could do with some attention. They were dirty and one was broke. We came down earlier than planned & understandably had to wait 30mins to be seated as there are only 5 tables in the dining area. Unfortunately our table wasn't wiped down and had the last diners sugar all over it. This wasn't cleaned prior to our breakfast being served, we had to ask for cutlery & our coffee came along with the breakfast, I would have preferred it to come whilst we waited for our cooked breakfast arrived. If there had been 2 people on breakfast service I'm sure it would have gone much smoother. During our stay (arriving at 3 pm) we only saw 1 member of staff until the very end of breakfast (9:45am). Whilst he did brilliantly and is again a wonderful host, he clearly needed some assistance.
August 2023 by Bazzardo1
We were part of a cycling group of 8 and the hotel were great in accommodating us with various rooms and our bikes. After a wet 8 hour cycle when we arrived at 7pm we found out there was no evening meal option, as the chief wasn't there. I think this might be a common occurrence and it meant we had to get taxis to the local town to a takeaway which cost £30. Double check you can get the evening meal as its really remote. They did let us dry our clothes in their tumble dryer, which was really nice of them. The breakfast was good, but dont expect it to come fast if you are a large group like we were. The hotel is understaffed, but are very hard working. This hotel caters mainly for disabled residents or short stay disabled occupants, so the rooms are all set up should you require these features. It was an interesting stay, thats for sure..
August 2023 by Alexander Harness
Lovely staff, great room and GREAT food!!!Can
July 2023 by 732chloea
Stayed here for one night before going to Zip World. The hotel was clean but very quiet, which meant there wasn?t much of an atmosphere. We had dinner and breakfast which was good and value for money. There is adequate parking and the hotel is wheelchair accessible. Overall quite basic but has everything you need for a short stay.
June 2023 by Jessica Richardson
Great place, very good size room, everything we needed, lovely staff, located in a beautiful place! Couldn't have asked for more ?
April 2023 by Vickie H-M
Overall, we had a good stay here. The location was great and the staff were really helpful and efficient. Views are lovely, from the front of the hotel (we weren't in one of these rooms). The bar was a nice touch and very reasonably priced. While we were there, the games room was being refurbished, so we played pool in a different room. We found enough balls to have a game, just about.The hotel was very geared up for the elderly and disabled and had fantastic facilities. It does give it somewhat of an 'Old People's Home' type feel, but it was very clean everywhere.We were told to pre-order our breakfast and it was a bit hit and miss what we got. Some items were missing and I think they'd lost my order. When the plate of hot food arrived it was a bit rubbery and luke warm . The croissant was still sticky dough in the middle. My husband's fruit and vegetarian breakfast looked nice.Rooms: Large and clean. Good bathroom. Need to bring your own coat hangers.Noteworthy details: Very geared up for the elderly and disabled
September 2022 by Steven Buss
Lovely welcome. Just popped in for a refreshing drink on our way passed .Lovely place. Cant say about the rooms as didnt stay. But the bar area and sitting out side what a great view.
September 2022 by CharlesM550
The hotel is clean and modern and located in a scenic area. The service is ok and there is reasonable parking right in front of the hotel. The one thing you must avoid is Room 10. The hotel seems to receive deliveries daily from 6-00am and they arrive right next to room 10. Also there is a piece of machinery below room 10 that seems to be switched on at random times and bangs loudly and is accompanied by some sort of high speed fan. If you are looking for a lie in this is probably not the room for you.
August 2022 by Monkey
Staff are lovely, fair price and nice location. Bathroom was modern and beds were decent
August 2022 by Global42683575670
What a find - we do not know the area and came upon this lovely hotel completely by mistake. Wow how we have fallen on our feet, it is so very clean and fresh, the staff are very courteous and the food extremely good. The owners should be very proud of the efforts they have made to make everyone so welcome and comfortable. We have been to some of the best hotels in the World and they should take note of what this hotel has to offer.
July 2022 by Catherine Kowalyk-Davies
Had a Sunday Carvery here earlier today and it was absolutely delicious. The Chef smashed it. The place is in a beautiful location overlooking the valley and mountains, and has a fresh modern feel about the place albeit they've managed to retain a lot of character and period charm about the place. The staff were very helpful and friendly and the place is kept very clean. On my top 10 of places to eat in the area.
July 2022 by Ali Zaidi
I stayed here with friends back in 2017 - we were the only guests in the hotel and arrived quite late in the evening and the staff were lovely. The room we had spacious and the bed was comfortable. Breakfast was amazing - better than I could have imagined hashbrows, eggs, veggie sausages..... the location is picturesque with many beauty spots within easy reach.I plan to go back with my family- fond memories!
July 2022 by David Sanders
Had a lovely 3 night stay here.Staff are brilliant. The hotel is very clean well maintained and nicely refurbished.Room 3 with dual aspect windows was nice with lovely views. A small television with limited channels and a tiny basin in an otherwise good bathroom were the only minus points. Having to fill the kettle in the bath was a bit quirky and awkward!Didn't have breakfasts so can't comment. Had one (pub style) dinner in the bar which was okay and fair value.
July 2022 by Tomas Grocas
Worst experience ever. Hotel cancelled our stay 30th of December, day before our stay. Hotel played Covid card, we were assured that hotel was shut due to shortage of staff.When we asked for some kind of moral compensation and discount for next stay- hotel just ignored us and never came back.
July 2022 by Francine Lorriman
Gwesty Seren was perfect! The location couldn't have been better for the ZipWorld Slate Caverns (a 10 minute drive), and surrounded by gorgeous views. The hotel itself is lovely - great facilities, lovely rooms and a good restaurant and bar with freshly cooked food. All staff were extremely helpful and friendly, but a huge shout-out to Rhydian who was an absolute star during our stay. Will definitely return and 1000% recommend!
