August 2023 by James Richards
Visited Blackwood Sports Direct to purchase walking shoes. I asked a lady to unclip the security tag as I wished to try them on. She did so, but the tag was still on the left shoe which prevented a lace going through the top inlet hole, hence I couldn't try on the left shoe as I was unable to do it up. She said there is no way she could remove the tag (despite the fact that in the past I've had a tag removed to enable me to try on both shoes-it was simply taken to the counter and removed and brough back) and I was asked 'you'll have to use your imagination', regarding if the left shoe would fit!! Bizarre.
June 2023 by James Houghton
Prices incorrectly marked, terrible customer service. Won't be going back to this or any other Sports Direct.
April 2023 by rossy1 Ross
The woman behind the desk today (red hair) was the most rude and unprofessional person I have ever come across. I took back my trainers that I bought a few days ago that have been worn ONCE to see if they fit. She said they have grass stains on them so I cannot get an exchange. If I could attach a picture it?s laughable (she means the bottom of the shoe) that had been worn in the store NOT OUTSIDE.They are in pristine condition. Maybe try cleaning your floors? I had to walk out because I can?t argue with someone so dumb. Miserable and it shows!
January 2023 by darren welsh
Shocking customer service. Tried to over charge me then had the cheek to say is it any point in arguing over a £1. When I said it's better in my pocket than yours the jumped up cashier said it's only a £1 and is better on the floor .
November 2022 by Keith Chung
Absolutely love Sports Direct, damn good value for some older brands. Saff are usually very helpful but there can sometimes be a wait for help in the shoe/trainers section. Be aware they DO Not give refunds!!! But instead they give store credit, usually that's not a problem as you can usually get cheap socks or something with the credit note. Watch out for some of the cheaper brands as the quality isn't great, an example of this was the Gellert hiking boots which were made with paper soles that crumbled the first time I put them through the wash.
October 2022 by Gareth Parfitt
Blackwood Sports direct I had great service with great choice of sports and fashion wear there. The footwear department is very good! with all the big brands Nike, Adidas, Reebok, Under Armour 5?
August 2022 by Tim Thomas
Had what i required, also got lovely people serving you
May 2022 by Andrew Wallace
Excellent range of trainers. Good prices. Friendly staff. Easy parking.
April 2022 by Louise Phillips
Disappointed with the selection of sports bags. There weren't many womens ones.
January 2022 by Mike Whittard
Went in to buy football boots for grandson lot to choose from buy crazy prices staff helpful lot of stock to choose from
September 2021 by Big D
Returned a pair shorts that had fault. Was exchanged no problems at all
September 2021 by Steve Davies
OK good variety good prices great helpful staff
September 2021 by Phoenix ?Charlie? Phillips
Some staff are friendly.Place is clean.No issues
August 2021 by Dean Clifford
Nearly always get what we need
July 2021 by Sam The hiking man
Waited 20 mins for service in an empty store... eventually was served... but all the shoes I picked were in the wrong place... and we're more expensive!!!!...miserable staff... couldn't purchase anything... so I walked out of the mess the shop is in.
