March 2024 by Ruth Muirhead
Needed meds urgently for a relative.Told this pharmacy needed SEVEN days to prepare them. I now have to travel further. Always have to wait a long time to them to find my regular prescription, even if I have submitted it weeks previously. One member of staff once rudely suggested I hadn't submitted my request in good time. Generally, there is only one person serving, while the remaining staff are shuffling in boxes in the background.In fairness, I must add that today I was contacted regarding a prescription by a member of staff who was helpfulness itself. She outlined the availability of the items, and suggested a solution in case they were needed urgently. I'm amending this review.
March 2024 by jess smith
Lady serving is extremely rude and has zero people skills. I went to collect a prescription for my mother and she huffed as she went to looked for it, had a quick scan of the area, Then proceeded to tell me it wasn't there, without actually turning back around to face me, I'm not sure when this became acceptable practice but speaking to customers with your back to them is very rude. She told me to check with my mother that she had actually put the prescription in and when I replied that it was myself that had actually put it in she sighed, moved a few items and then found it. If the pharmacy was packed with people I would understand her frustration with being asked to look for it again but as it was only myself and another customer in there who has already been served, I feel her huffing and sighing was uncalled for. I will be encouraging my mother to find another pharmacy to use.
December 2023 by yvonne
Small enough to care, big enough to stock what you need ? helpful staff.
October 2023 by Sian Woosnam
Always served quickly and prescriptions are already made up.
March 2023 by Julia Lambeth
Prescriptions never there very rude staff unhelpful and definitely uncaring if your going to be a service provider at least learn some people skills stop passing the buck and what happened to service with a smile? If you can't or don't want to do the job I'm sure there are plenty of people who are far more capable.....shocking service!
March 2022 by Paul Jones
Opening times dreadful, if you work you have zero chance of collecting your prescription, 9 til 6pm week days, when everyone is in work then or travelling to work. Why not have flexible hours and open later? Half day on Saturday, don?t they realise they are service provider? Why can?t they be open all day Saturday??Totally inflexible and if there is an issue, then it?s someone else?s fault, never theirs !!
March 2022 by Amanda Looney
Everytime i use this establishment i get spoken to very rudely not helpful here at all avoid it at all costs!!
March 2020 by g reed
Find them fine. But you have to keep reordering your prescriptions which is a pain.
March 2020 by Matt Fowler
Very rude staff. You are told to go to pharmacies for advice and all you get is "read the leaflet" a bit of compassion and understanding wouldnt go amiss. Maybe retrain the staff on custoner service would be a start
March 2018 by Shaun
ignorant staff , not very friendly pharmacist. Seemed a chore if you ask questions. You're likely to get a "read the enclosed leaflet" type answer.
