June 2025 by Jackir Jewell
Quite busy when I went in
May 2025 by Gillie Cox
Excellent, staff knowledgeable and very helpful and friendly
April 2025 by Maria Griffiths
Small but accommodating had what I was looking for
April 2025 by Caitlin Fagan
I now live in England but i was down for the weekend visiting family and did a little click and collect order for stuff I needed for the next day before I went back to England and due to a busy morning I got to boots at 12:59 for them to tell me they're closing for lunch until 2 but this was the only time I could collect my parcel as I had a really busy day and they are closed on Sundays so I'm going to have to go back to England now without my parcel and loose out on Monday. Very strange that a main shop can't scatter lunch breaks, instead they close the whole store for lunch breaks. What if someone had to pick up medication? Or as a community carer myself what if during my run I had to pick up a clients medication at a certain time and couldn't because the shop is closed?
Just found it very od and a big inconvenience as now I'm loosing money because I have no way of collecting the order!
April 2025 by T Free
Really nice people, treat you nice, not like a lot of chemist's ?
February 2025 by Steve Mann
Slow on pick up
February 2025 by June Davies
Service is polite, professional & helpful like all chemists, they have cut down on their stock, so don't sell certain things I always had my hairdryer & curling tongs from there unfortunately electric items are now only online so again taken away things that you would go out for & make a trip to the high street
February 2025 by Tina Watkins
Very helpful and polite
February 2024 by Patrick Rose
Phoned four times for a prescription - NO ANSWER! Plenty of staff though!
January 2024 by James Cameron
Closed from 1-2 which isn't advertised on the boots website
August 2023 by Kitty Lindley
My prescription from Newport got sent here, the staff were absolutely brilliant. My medication is out of stock everywhere, and we thought it was out of stock here too. They phoned multiple pharmacy's to find somewhere that would hopefully have it in stock, triple checked all their fridges incase they had it etc. Went above and beyond with their customer service. Just as we were leaving, someone found it. Ever so thankful for this pharmacy!
May 2023 by Alan Bailey
Well I placed an order for collection and received an e mail from them telling me they will need proof of identity, as I am disabled I was going to ask my partner to collect it for me but obviously she won?t be able. Now this is the most annoying part, I?ve tried numerous times to phone them to see if my partner could collect for me on my behalf, NO ANSWER AT ALL!
January 2023 by Daria
Very poor service, long waiting time to be served.
November 2022 by Juliana Calixto
Staff is great, always very nice, but all the time I go to collect my prescription is never really ready. After I order from GP i try to give a good week before go for collection but still not ready. Even for an emergency medication were not ready.
July 2022 by Ashleigh Bray
Disgusting service from 2 female members of staff, this is the 4th time my partners prescription has been non existent, always short of his meds, which requires us to keep returning, whilst returning every time we are spoken to rudely, made belittled infront of other customers & made to feel like liars. Of course when they checked there system they were soon in the wrong. once we raised our concerns about the shortness of his meds we were spoken to sarcastically. My partner has epilepsy so relys on his medication. we understand it?s not they?re fault regarding low medication being sent, but to be spoken to like children while We stood there with our own child, is disgusting. Very poor service.
