December 2023 by paul stroud
I have to highly praise the consultation and thorough eye examination I received today from Deepa at Barry Specsavers store. So professional, no rush, explained everything in concise detail and documented full eye health history and went through my eye scans with me..I can highly praise her for the level of service given and she is a credit to the Barry store...
December 2023 by Paulette robins
Excellent service staff helpful and friendlyReturned this year and excellent service opticians explain everything .Glasses perfect thank you to all staff.
December 2023 by Mandy Barratt
Great store, all the staff were helpful and accommodating. I had an eye test with my adult daughter who has learning disabilities. I am profoundly deaf and the staff went out of their way to make accommodate my needs. My daughter was also treated in an appropriate way. The optician, Annum, was brilliant, I cannot praise her enough for every aspect of our tests. Highly recommended
December 2023 by Jason Ahrendt
Highly recommend this shop. Great team, friendly and professional. All the tests were done professionally, I could not have been happier.
December 2023 by PAUL SUTCLIFFE - Wildlife Art
Very poor inconclusive hearing test conducted in a noisy room then a follow up phone call to say that if I wasn?t going to purchase hearing aids they were not really interested. Very disappointing service
November 2023 by Dovepens
I was feeling a bit down going to Specsavers, thinking the eyes had got worst. The optician made my day, month, year and life by showing me how my eyes looked and how they had naturally improved. I am so happy with the service. And I am down to 1 pair of glasses from 2. Thank you so much?
October 2023 by Marc Davies
Very friendly staff. Very thorough with their examinations to rule out any major issues with same day appointments.
October 2023 by Keri
Efficient staff, didn't keep me waiting for my appointment. Good choice of frames
September 2023 by Gaynor Rawlings
The lady who done my pre checks was lovely as was the young man who tested my eyes. The reason for only giving 4 stars is i waited at least 15 minutes for someone to come to me while choosing glasses.they were stood around talking. One of the staff looked over at me a couple of times. I'm nit supposed to stand for long so I was getting concerned at the amount of time I was kept waiting when the woman eventuallycame to me i felt rushed. She said the first pair was ok. I wasnt sure about the second pair which i told her i thought they may be too small but she said they were ok. I felt rushed and still think i made a mistake with one pair.
September 2023 by Neil Griffiths
Staff were friendly and very helpful but when it came to selecting frames there was nothing exciting or colourful. They were all boring black or grey or silver frames.So I'll get my glasses elsewhere.
August 2023 by Philip Jones
Very througher test, nice friendly staff,recommended
August 2023 by Yarna Gibson
Love my new glasses. The staff are brilliant and always smiling
July 2023 by Lynda Defiglio
Been going for years , always good and friendly staff . Always seem to be very knowledgeable, and helpful. Good value for money. Barry branch in particular is a nicer one than the one I used to use where I lived previously. Optician was happy guy, and the lady in glasses who dealt with my new varifocals was lovely. Nice experience all round.
July 2023 by Tony Evans
Very busy when I arrived for eye test, but still once checked in the team where great, pre checks are done for cross checking who you are and eye history, checks then done on OCT equipment, very polite chap did this, then a short wait to see optician who was also polite and carried out full eye test and talked about all results. The only issue then was once picked 2 sets of frames, there was no one free to take my order, so I left after waiting for 15 mins. Will go back in at a quieter time.
July 2023 by heather-jane jarrett
A big Thankyou to the amazing staff who came to my rescue todayMy glasses snapped when they fell off my face and they sorted me out with some new frames within 1/2 an hourThis was whilst on holiday and accepted me even though I was not registered with them