April 2025 by laura slater
Went into The Ship in Barry this evening. The service was wonderful, very friendly, accommodating bar staff. However, was sorely disappointed with the food. I had the tikka masala, there was hardly any chicken and very oily sauce, the poppadom was soggy. My partner had the Chicken New Yorker. The chicken and chips were standard but the peas were hard and uncooked. Definitely won?t be ordering food here again!
March 2025 by Lenitta
A Voyage into Disaster ? The Ship Sinks in Service and Integrity
My recent visit to The Ship was nothing short of an absolute disaster, a shipwreck of customer service, ethics, and basic human decency. My friend and I set sail towards what we hoped would be an enjoyable lunch, only to find ourselves marooned in a sea of incompetence, dishonesty, and outright refusal to take responsibility for their own failings.
To set the scene: my friend, eager to embrace modern convenience, placed her order through The Ship?s app and paid via PayPal. My food arrived promptly, yet my friend?s meal was conspicuously absent. We inquired with the server, who, with an alarming lack of concern, stated there was no such order. No attempt to check, no apology, just a cold, dismissive, "We don?t have it."
Undeterred, my friend produced her PayPal receipt?clear proof that payment had been made. One would think this would be enough to rectify the situation. Surely, at this point, any reputable establishment would rush to correct the error. Not The Ship. Instead, they doubled down on their incompetence, outright refusing to provide the food that had been paid for.
Frustrated but patient, my friend requested to speak with the manager, believing that surely someone in charge would have the decency to acknowledge the mistake and make things right. That hope was quickly dashed. The manager, with an almost comical level of shamelessness, admitted?yes, admitted?that they knew their app didn?t work with PayPal. They were fully aware that customers were being charged for food they would never receive. And yet, despite this damning confession, they still refused to honour the payment or even offer so much as a goodwill gesture. No refund, no food, no attempt at a solution?just a smug, unapologetic shrug, as if stealing from customers was an acceptable business practice.
Had this been a one-off technical glitch, swiftly acknowledged and corrected, I might have been inclined to forgive. But what we e
March 2025 by Caitlin Harding
Avoid this place. Took my money and didn't give me any food or drink that I ordered
February 2025 by Robby Singh
Decent pub to visit as it was on Gavin and Stacey.
Decent food, shame they stopped serving at 19.30 as they had run out of salad.
Don?t expect a full pint either, there?s more head than I could ever dream of.
January 2025 by judith thomas
On arrival it was freezing. Had to eat out food quickly so it didn't go cold. Food was OK and the staff were friendly.
Dietary restrictions: Asked if there were any allergies to foods.
Kid-friendliness: Child friendly.
Wheelchair accessibility: Wheelchair accessibility available
January 2025 by cookie
Cheap that's probably the best thing to say about this place. The food was ok but we were struggling to figure out why it was empty on a Friday afternoon. Place could do with some
January 2025 by Rachel Mccarthy
Was served by Micky who was a star and made sure my food came out just as I like it. Especially my Fudge cake. She is very polite and friendly an asset to tge Ship. Our chef was Josh who's food tasted lovely. Would recommend here to anyone
Parking: Plenty of room in the car park
Wheelchair accessibility: The Ship has entry for wheelchair access
December 2024 by Patricia Davies
Food was lovely and staff were very friendly
December 2024 by Dean Bunting
Food was good, but the place feels a little run down
November 2024 by georgia james
I ordered a burger and it wasn't fully cooked
Parking: Plenty of spots available
November 2024 by Jackie Corp
Had a lovely meal here this evening with my family while visiting Barry.
Was served quickly by lovely staff the food was great value for money really enjoyed it.
November 2024 by Sam Smart
Typical pub grub food, was lovely
October 2024 by David Jones
Fabulous jamie area manager in great bloke !!
September 2024 by Shtbmyhero ?Babs?
When we went there was a singer in the adjacent bar he was very good.
Wheelchair accessibility: Wheelchairs can access the two bars with ease
September 2024 by Stephen Cairns
Went for sport but only one channel at a time so no multiple games. Staff didn't care so wouldn't recommend for sports.
