August 2025 by Stephen Woszczycki
Excellent service offered by Gemma Burt at the Barry office. She was very reliable and helpful. Also big thanks to Sophie Davies for all her help!
Greatly appreciated - Thanks all
August 2025 by Jo Prosser
Gemma was so helpful with the whole process of viewing right down to helping with completion. Certainly knows her stuff. Thanks Gemma
July 2025 by Simon Dennis
Very impressed with Peter Alan in Barry, sold our house & purchased another in two & a half weeks. Special mention to the staff also, Glynn & Eve who showed us around several properties, were friendly & very professional. Also worthy of a special mention is Gemma. She would contact us daily regarding how our sale & purchase was progressing, I know for a fact she stayed in work over an hour one evening so she could update us that same day, which we really appreciated & also went in on her day off to complete our purchase. Well & truly going above & beyond for us, thank you Gemma. I would absolutely recommend Peter Alan to buy & sell your house, great service & customer care.
June 2025 by Lisa Sheppard
This is on behalf of Marion Sheppard, I would like to express my thanks to Glyn and all of the staff at Peter Alan in Barry for the first class service I received when selling and buying the properties. Once again Thanks Mrs M Sheppard
March 2025 by Kevin Bridger
Professional and friendly service from the whole team
February 2025 by Barbara Jane Mackie
I wanted to say a very big 'thank you' to Gemma Burt of Peter Allan Estate Agents in Barry for all the care and attention given to me as a client and potential buyer. It's very daunting when one doesn't live in (Barry) the town we intend to buy in when we're living on the Isle of Wight - quite some distance away!) and your calls and communications to me have been diligent and nothing short of excellent so big thanks again, Gemma.
Barbara Mackie
February 2025 by Andrew Davies
I found the sales team at Peter Alan in Barry to be very professional and helpful. From Jen?s initial valuation which was well researched and knowledgeable, through an efficiently run set of viewings, to a timely agreed offer, all ran smoothly. From agreed offer to completion, Denise then did an excellent job of tracking and communicating progress across the chain of transactions, to get everything over the line. Would definitely recommend.
February 2025 by Sara
I have been very impressed with the experience I have had and found Gemma to be very friendly and professional
February 2025 by JOHN STEPHENSON
Many thanks to everyone in the great team at Peter Alan, Barry in getting me to my new home, and in particular to Gemma for her professionalism and excellent help and advice.
January 2025 by Kelly Cassemis
A five star review for Sydney Cole in the Barry office. She is very knowledgeable and professional and goes above and beyond every time. Highly recommended.
January 2025 by Cian Pritchard
If you're a landlord, I strongly advise against partnering with this branch. My experience has been nothing but frustrating:
Delayed Deposit: It took over six weeks to receive my tenant's deposit. I had to email the accounts team multiple times before even getting a response.
Billing Issues: I was promised a specific price in writing, but later received legal letters claiming I owed money. To avoid court action, I had to pay ? even though Peter Alan actually owed me money.
Ongoing Chase: After getting Victoria, the estate agent, involved, they admitted the error and confirmed that Peter Alan owes me. However, six months later, I?m still chasing the money with zero communication from the branch.
Not only does the accounts team struggle to respond to emails, neither does the estate agent Victoria or the branch manager when escalating the complaint. The place is run so poorly it's shocking. A paying customer shouldn't have to email 3 times over the course of two weeks to receive a response.
The level of service has been an eye opener. I have multiple properties across South Wales and never received a service so bad from an estate agents.
January 2025 by Alison Worth
I had a great experience working with Sophie Davies mortgage advisor. She took the time to thoroughly explain all the details, ensuring I fully understood my outgoings. Her patience and attention to detail were truly appreciated. Excellent job ? highly recommend
December 2024 by A Thomas
Highly Recommend.
Excellent service from the team at Peter Alan Barry. They promptly answered calls and emails, keeping us informed about every development.
I am so impressed by Jennifer (Sales Manager). Her strong work ethic and dedication to providing exceptional customer service is commendable. Jennifer is highly professional with excellent market knowledge, outstanding communication with genuine care and support for the clients needs and requirements.
Denise was our outstanding Sales Progressor, she acted with diligence, professionalism and endless patience liaising regularly with ours and buyers solicitors to ensured everyone was working efficiently and proactively. Her dedication and commitment ensured the sale of our house was as seamless as possible.
November 2024 by Dave Saif
Gemma was very professional in her approach to putting my apartment on the market ?
November 2024 by Susan Adams
The outstanding knowledge of the team at Peter Alan, Barry Branch, is second to none: my sale from start to finish took 7 weeks. Finding my perfect property, expertly guided by Gemma, was joyous. Showing patience in dealing with my many questions and viewings, nothing was too much trouble for Gemma even taking me for a viewing outside of her working hours. Genuinely happy, interested and courteous, Gemma was dedicated to this customer!
