December 2023 by GNFusions _
Manager William was very rude and dismissive, unwilling to help and a genuinely horrible demeanor
December 2023 by simon hutchings
Absolute epitome of useless.Unable to book a bicycle puncture repair online with 3 year Cycle Plan as purchased with Cycle to Work Scheme. Consequently phoned to make the booking and was advised to visit local store to get the puncture repaired and there would be no charge.Upon arrival at the store I was told the bike was only booked in for an assessment and "we probably don't have the right size inner tube". Was then told the right size inner tube would have to be ordered in (for the bike they sold me!) & could take up to 5 days and would cost £17.99.
December 2023 by Kirsty Lewis
The young guy on the bike section today was fantastic. Great customer service and great knowledge.
October 2023 by Andrea Williams
Just popped into Barry branch today as had problem with tyre inflator.. was dealt with courteously and professionally.Staff name was William.. thank you
September 2023 by AM G
Excellent store and excellent service. After another Halfords messed up my dashcam installation and this store found the issue and fixed it quickly and professionally. I didn?t catch the staff members name but he is a credit to the store. Very knowledgeable and explained the issues as he found them.
August 2023 by Kathy Watters
The staff in Halfords, at Barry Waterfront were very polite and helpful as usual. They were very efficient with the information required to order the lovely car mats specifically made for my new car. They look great.Thank you, Kathy Watters
August 2023 by Gareth thorning
Went to purchase a children's bike but was told to come back as no bike salesmen were working. After a few days I went back later in the day and bought the bike. After I bought it, I had to go and come back as they needed to get it ready. Was told an hour but was four. Get that if they are busy. Anyway, I then went back as soon as they called and was told to go upstairs to get it. There wasn't anybody up there. I came back down stairs and told the staff member this, he said I'd have to wait until he comes back off his break. After he came back off his break I then went back upstairs to get it. Ended up waiting 30 mins! Causing me to be late to work. No sorry as nobody seemed to give a damn quite frankly. Terrible customer service but the bikes very good and they did a good job tightening the brakes and stabilisers for four hours.
July 2023 by Julius Jones
Dan A put the bike together and was a complete Gent. The bike work's fab and looks great.
June 2023 by Gerda Roper
Delighted to have a roadworthy examination of my car today undertaken by brilliant Harry and facilitated by Sam . What a lovely gang they are at Halfords Barry , pleasant helpful and efficient .
May 2023 by David West
It's an Halfords. They sell everything you could need with regard to Bicycles and cars.I've just done an inshore Click n Collect on bicycle roof rack parts.....simples
May 2023 by Bradley Dodd
I decided to treat myself to a brand new electric bike. This will be the third consecutive time that I have purchased a bike from Halfords. The first being a Carrera followed by a Boardman.Both bikes have served me very well and were outstanding purchases.The good thing about Halfords is they have an extensive selection of bicycles and the customer service is excellent.Before I purchased my new bike I was very well informed of what each individual bike that I was interested in was capable of.
May 2023 by Deborah Read
Halfords give excellent customer service. Always courteous and very helpful with both my bike and car repairs. Highly recommend.
April 2023 by Jon Green
Terrible simple as that...the Halfords bike so called expert Will, just did not seem bothered, everything seemed to be a chore..he made me feel like I was wasting his precious time. When I had the phonecall saying they could not fix my bike, that did not suprise me. I took it to Bridgend and spoke to Dan..omg what a difference, he was polite and very professional. If I could zero stars I would.
April 2023 by Paige Reddicliff
Staff were so kind, a few of them looked all over shop to try and find an item for me which was unfortunately not in stock but they all went out of their way to try and find it for me. A young man then came outside to my vehicle and used 2 of his own products to try and remove a scratch for me. Very kind and helpful staff I am really grateful. Thank you
April 2023 by bernard williams
I have just been to this Halfords for new number plates, provided all the relevant documents, then was told that they can't make up European plates, one reason given was the number was to long, my registration consist of 4 numbers,gap, 3 letters, exactly the same as UK number plates, with the added E to show it was a Spanish registration.In today's world l would expect that Halfords start to modernise themselves.