March 2024 by Aaron Gee
Great service , however I really don`t need two emails, a letter in the post and a phone call reminding of my appointment . Quoted £200 for glasses , took my prescription elsewhere and got two pairs for £67.00 . Mary Jayne was very friendly and answered my questions . Advertisements in shop very misleading.I will not be sharing anything on Facebook or Twitter .
March 2024 by Siân-Marie Pickering
"SPECSAVERS,"DEINIOL PRECINCT,BANGOR.*ONLY... popped... in... here... to... drop... some... old... SPECTACULES... off, to... RECYCLE, for... my... Mother.As... someone... who... suffers... from... Severe... Photo-Sensitivity, I... usually... avoid... very... INTENSE, BRIGHT... places, like... this - However, do... NOT... be... put... off... because, my... Sensitivities...!!The... place... is... LIGHT...and... AIRY... and... the... LADY... that... approached... me... to... offer... assistance, was... LOVELY, KIND... and... REASSURINGLY... patient... (SEE-ING, that... I... was... struggling)...!!Unfortunately, I... CAN-NOT... "SEE..." Name Badges, so... did... not... get... her... name...!!
February 2024 by Gillian Roose
Lovely friendly staff and service.
February 2024 by Robert Davies
Staff are pleasant enough and opticians are professional, but for us waiting times have been awful. Just over a year ago the two of us took nearly 4hrs to be processed.This year, 2hrs (no spectacles required). The retinal scan test was done twice for me (was told by the operator it was her fault and that machine would not scan properly if moved). My wife was scanned four times by the same operator. The optician told me I still needed to do the Visual field test? and that she would see me again to discuss result. I duly reported for the test but was instead given the bill and told that the VFT was no longer required.There appears to be no strategy in processing people through the various stages prior to meeting with the optician. No ordered queuing, very much 'hit and miss' - attendants tend to see if a particular cubicle is available.. or not. On the day of appointment it had been snowing we had arrived about 10 mins early and there were only a few people in the shop and only one person in the waiting area. Whole process took far too long.Two days after the appointment specsavers contacted my wife asking for her to return and do the retinal scan again.. some issue/problem which was not explained. After worrying for a few days we returned to Bangor and were seen on time, completed a satisfactory retinal scan with another operator, Specsavers said they will be in touch if there is anything wrong. No one has been in touch, so we are thinking everything is ok?Can't be doing with this tedious time wasting business, going elsewhere in future.
February 2024 by Dave Green
Great on my day of visit
January 2024 by June Chalmers
Great staff
January 2024 by mo .o
Lovely friendly helpful staff
January 2024 by Kathryn Foran
Felt really comfortable with the very nice friendly staff, explained everything they were going to do. Great place for your eyes looked at
December 2023 by Amanda777 Clegg
Great quick service, lovely staff too.
December 2023 by Steve Hughes
Very professional..really good service
December 2023 by Debby Jones
Brilliant service as always from the friendly and helpful staff. Reasonably priced glasses with good deals on the 2 for 1.
December 2023 by Dave Page
Couldn't fault the place, made to feel welcome. No forced sales. Pleasant, informative staff.
December 2023 by Marion Belt
Professional and helpful from start to finish
November 2023 by Sue Harper
Great place for your eyes
November 2023 by Maggie Roberts
Very good selection of frames, excellent staff - helpful, friendly and polite - and all delivered speedily and efficiently.
