September 2025 by Hamza Tariq
The Beresford Adams Bangor office were amazing with my first let. The team were friendly, responsive, and always had helpful advice. They made the whole process simple and stress-free. I?d definitely recommend them for lettings!
July 2025 by Sophie MP
The Bangor letting office were so helpful when I was looking for my first let. They were responsive and friendly at any time of day and always came back with a solution or suggestion to any issues that arose. They made the experience of letting easy to understand and helpful, and I would really reccommend getting in touch with them for lettings!
June 2025 by Mihael Jogun
Extremely unprofessional. Was meant to have a viewing at 4pm today for a letting. Agent didnt show up after I waited for 20 minutes. Then they claimed it was 3.45pm even though I had their message and phone call recorded saying 4pm.
June 2025 by Paul van Gardingen
Enlli and Shan were absolutely brilliant in supporting the sale of my house. They provided the information I needed, when I needed it and were able to guide me through the process with their knowledge of the local market. When it came time to negotiate the sale with the buyers they helped to bring the contract to conclusion with a combination of in-depth knowledge, understanding and humour that was much appreciated. I am very happy to recommend them and the rest of the team in the Bangor office.
November 2024 by Megan Sykes
Fantastic letting staff! Helped me and my son to find a lovely home??
November 2024 by Valerie Jones
Very happy with the support that Beresford Adams gave to both myself and my sellers
November 2024 by Jon Edwards
We dealt with Mandy, Enlli, and their team and we cannot fault them, they were the most professional, friendly and efficient team. Communication and effort was excellent.
Through a difficult and sensitive time Mandy and Enlli were professional and empathetic which we were really grateful for.
We would recommend them to anyone.
Elen&jon.
November 2024 by Johnny Jester
Thank you so much for marketing and selling our property in Y Felinheli
October 2024 by Anzelm Gyorgy Nemeth
Recommend agency for rent in north wales, helpful people, kind staff!
Everything straight forward with all requirements, im very happy with the agency!
September 2024 by Micky Roberts
Avoid. Extremely unprofessional.
September 2024 by Daniel Morgan Jones
Excellent coms easy process super helpful nice team
August 2024 by Peter Hill
Lauren and Hannah have been very helpful, efficient and responsive throughout the process of letting my flat.
July 2024 by Chris Rowlands
Great experience using Beresford Adams, Mandy and the team were so helpful from the very start all the way through the selling process. Any questions were quickly and professionally answered but with a personal touch. They wasted no time in getting many viewings for my property which I ended up getting the full asking price for. I would highly recommend to anyone in the Bangor area to use Beresford Adams and would have no quibble about using them again in the future.
May 2024 by Sally Lisle
Avoid like the plague. Reliably incompetent, devious and money grabbing.
I used the Bangor Branch of Beresford Adams to fully manage my property for 9 months.
Here is a list of things that went wrong:
- I had to return the tenancy agreement 3 times before it was accurate.
- Payment to my account was an average of 2 weeks late every month (despite my tenant consistently paying on time)
- Funds were allocated to my property but not released without me chasing them
- The agreed inspections did not take place because the estate agent ?didn?t want to disturb the tenants?
- When I insisted on an inspection, no report or photos were provided (I attribute this to the thousands of pounds worth of damage that were made to my property but not discovered until the end of the tenancy)
- Beresford Adams informing the council that the tenants had moved out when they hadn?t and not rectifying this for months, while I was getting final demand letters.
- The monthly statements were consistently incorrect
- I?ve been charged for two months worth of management fees when Beresford Adams was not managing the property, they have acknowledged this and 6 months later will still not refund me
- The tenants were sent a threat of debt collectors, when they were up to date with payments.
- A member of the team left when she was dealing with my check out report. As a result and without warning me all work on my check out report stopped.
- Estate agents would not respond to emails and even hung up on me
- I left it 5 weeks for Bereford Adams to organise any repairs on my house before I gave up.
- Be aware that Beresford Adams charge an additional 25% of any invoice for work as well as receiving 10% to manage the same properties, which is meant to include arranging maintenance and repairs.
- I had to claim the full deposit from the tenant, which didn?t come anywhere near the cost of repairs. I wanted to claim this all for dilapidations and ignore the £39 which could be claimed as arrears. Beresford Adams said that I must claim the full amount for arrears unless I was going to take the tenant to court. I believe this was untrue and designed in order to claim their percentage of the arrears and charge me for another month of managing the property.
May 2024 by Sally Kettle
Avoid like the plague. Reliably incompetent, devious and money grabbing.
I used the Bangor Branch of Beresford Adams to fully manage my property for 9 months.
Here is a list of things that went wrong:
- I had to return the tenancy agreement 3 times before it was accurate.
- Payment to my account was an average of 2 weeks late every month (despite my tenant consistently paying on time)
- Funds were allocated to my property but not released without me chasing them
- The agreed inspections did not take place because the estate agent ?didn?t want to disturb the tenants?
- When I insisted on an inspection, no report or photos were provided (I attribute this to the thousands of pounds worth of damage that were made to my property but not discovered until the end of the tenancy)
- Beresford Adams informing the council that the tenants had moved out when they hadn?t and not rectifying this for months, while I was getting final demand letters.
- The monthly statements were consistently incorrect
- I?ve been charged for two months worth of management fees when Beresford Adams was not managing the property, they have acknowledged this and 6 months later will still not refund me
- The tenants were sent a threat of debt collectors, when they were up to date with payments.
- A member of the team left when she was dealing with my check out report. As a result and without warning me all work on my check out report stopped.
- Estate agents would not respond to emails and even hung up on me
- I left it 5 weeks for Bereford Adams to organise any repairs on my house before I gave up.
- Be aware that Beresford Adams charge an additional 25% of any invoice for work as well as receiving 10% to manage the same properties, which is meant to include arranging maintenance and repairs.
- I had to claim the full deposit from the tenant, which didn?t come anywhere near the cost of repairs. I wanted to claim this all for dilapidations and ignore the £39 which could be claimed as arrears. Beresford Adams said that I must claim the full amount for arrears unless I was going to take the tenant to court. I believe this was untrue and designed in order to claim their percentage of the arrears and charge me for another month of managing the property.
