March 2024 by Mel J
5* due to Sion in the paint section - very helpful and patient. Great customer service. Thank you
March 2024 by Jenny F
Friendly staff on the shop floor but the women on the tills shouldn?t be customer facing.
January 2024 by Rob Gordon
Helpful staff when buying awkward stuff
January 2024 by The Shadow
No welsh sighns knobody speaks welsh and Most English people work there or welsh people who don't speak Welsh or those minority who do no point as 90% workers English there""shame on English shame on welsh let it happen
January 2024 by Moira Hill
Great, helpful staff. They are just so nice!
December 2023 by Jeremy Green
Not BBQ but B&Q
December 2023 by David Okeeffe
Very helpful service from RichardMuch appreciated
October 2023 by Gerry
Great service this morning at click and collect. My order was ready and I was helped to the car with my trolley. Everything I ordered was in stock and at a very reasonable price. No doubt I will return. Thanks B&Q.
October 2023 by Danny Robinson
Honestly so bad, the customer service that I received online after them messing up my order and refund with no care to even rectify is shocking. People need to realise B&Q just ain't what it used to be and go elsewhere now.
August 2023 by Mick Bowler
Went to BQ in Bangor Friday 25 August to purchase a new battery powered lawnmower , when I went to pay at the counter the young lady who served us did not stop her conversation with her colleague and served us without a word being spoken to us and carried on talking about her weekend to her colleague. Absolutely disgusting customer service that I have ever received from one of its shops before.I do hope that BQ can check their cameras to see the service that their staff are giving their customers.
August 2023 by Janet Knight
Really helpful staff on the paint department. Helped me find everything I needed. Organised help with getting in th car. Even went the extra mile by placing all my heavy paint in a suitable place in my car. Excellent service from walking through the doors to driving out the car park. ?
August 2023 by Sally-ann Dwyer
Checked store website before setting out to make sure they had the floor tiles we wanted in stock, only to find the shelf completely empty on arrival. Informed that there had been a stocktaking error. A round trip of 40 miles and a waste of diesel. Website still showing they have these tiles (says 19 packs, we wanted 13 packs). The second time this has happened with this store.
August 2023 by Andrew Norman
We went looking for concrete stock blocksDidn?t have anyThe had a good Dremel tool and accessories sectionFriendly staffWell worth a visit to this B&Q store
July 2023 by Alison Jasper
Able to purchase what we needed and paid all with a smile from the checkout assistant. Lovely.
July 2023 by Nerys Jones - Money mindset expert
Always really helpful.I rang up this morning with a question about an replacing a fridge freezer that I had originally bought in-store, I wasn?t sure about the ratio and they answered my question.