November 2023 by Eleri Angharad Davies
Very patient and happy staff. Mara was excellent at teaching me how to insert and take put my contact lenses.
October 2023 by Mark Bradley
Waiting on the phone for ages to speak to someone to try and get an emergency appointment!No one answered after 15 minutes so had to hang up!Wouldn't mind, but every time I've been in the shop the staff outnumbered the customers 2 to 1!!!Can't possibly be that busy!!!
October 2023 by Nia Lloyd Hamer
Very helpfull staff, my glasses came back within a week
August 2023 by Emma Jones
Great service. Very friendly and always happy to help. Feel very at ease when I visit this store.
July 2023 by Sandy
What can I say about this fabulous team of professionals? They?ve been nothing but patient, courteous & helpful during the process of getting eyes tested and new glasses & contact lenses. Such a pleasant experience to be made to feel like a valued customer. Would highly recommend vision express Aberystwyth over other local opticians chains.
July 2023 by Ruth Davies
I was Welcomed to the store, a new trainee did the preparation tests and was very competent in filling the forms in and really helpful in choosing the frames and knew when to leave me decide without pressure. Another lady finished off the fitting and I felt confident that care was taken to get this right, The optometrist was pleasant and thorough as always, a very present experience, I picked up my new glasses this week, my glasses fit very well and it was very prompt and quick return, I can see again, thanks staff x
July 2023 by Roger Miller
As usual, excellent customer service. An extensive eye test, carried out by a pleasant and professional optician.
April 2023 by Mike Bowe
Extremely detailed medical diagnosis of the problem in question and clearly explained.Very knowledgeable team - thankyou.
February 2023 by Viv Hammond
We visited Vision Express for routine eye checks for the first time after previously using another local optician and being made to feel like a bit of a nuisance just by being there!Everyone in the store was super friendly, helpful and professional, going out of their way to make us and the other customers feel comfortable The optician was thorough, reassuring and informative, we didn't feel rushed into choosing glasses and the whole experience was really positive.Thank you all at Vision Express!
December 2022 by Janine Birch
Nice welcome in shop. Very thorough test in comfortable atmosphere. Definitely happy to stay with Vision Express
December 2022 by Ruth laurie-hopper
Excellent staff customer service. They take time to explain are polite and kind.
October 2022 by Mel M
Excellent emergency care carried out very professionally by each of the team. Thank you very much all
October 2022 by Beata Wiejak
Highly recommended! Best place to go to get your eyes tested and get your glasses/contact lenses in Aberystwyth. Friendly and professional staff, especially the super patience lady, that taught me how to put my contact lenses in and take them out (it wasn't easy at all). Many thanks to the optometrist that that recognised a significant problem with my eyes and referred me to hospital when the company across the road that I was a customer for years has never detected it.
August 2022 by Gang Aberystwyth
I visited Vision Express in Aberystwyth recently as there were no appointments at my usual optician. I will no longer be visiting the previous optician since Vision Express were absolutely wonderful! All of the staff are friendly and welcoming and my glasses were ready quite quickly. Upon collecting them I joked about wanting a sticker after reading a very small line of text successfully during fitting and they actually gave me one! What a lovely customer service experience. I will wave through the window every time I walk past in my new snazzy glasses.
July 2022 by Holly Smith
I've never been to vision express before, but gave it ago as I went to Boots opticians last year in Aberystwyth and had many problems. So I had my appointment at vision express today and it was a fantastic appointment. All the staff were friendly, welcoming, and very kind. I was greeted with a very warm welcome and my appointment time was very successful. I would recommend vision express in Aberystwyth to anyone.Friendly and happy staff make a happy customer! Five stars.