October 2023 by Kaitlin Ashton
Very rude staff member!The lady with the bright blue hair was extremely rude to an elderly woman today. Through no provocation the server spoke to the woman in very short and sarcastic manner. When the lady queried whether her big parcel would fit on the scales, she was returned with very rude and sarcastic statements including; "yes of course it fits, it is almost as if I know how to do my job". The woman never questioned her ability! The customer remained very calm and asked for a slip to prove she sent it and again was met with; "yes, that's why I am letting you wait here".Everyone in the queue was very uncomfortable, and a little scared of the blue haired server. We made sure the woman was OK since it seemed as though she had been put through it, and at the post office, of all places!This is not the first time, I have been received poorly by a member of staff there.
October 2023 by Flora S
The queue is almost always long, so if you're planning to use this post office I'd recommend putting aside at least 20 minutes of your day. I have also witnessed some extremely rude behaviour from a staff member with dyed hair, who is regularly extremely patronising and rude whenever I have gone in. She is not happy to answer even the friendliest of questions about services offered, and instead belittles and embarasses you in front of other customers. If you have access to a vehicle or are happy using the bus, I would strongly recommend using the post office in CK's Waunfawr instead.
October 2023 by Jayesh Mukherjee
This is the main Post Office of Aberystwyth important for collecting BRPs for international students of Aberystwyth University. It serves the Royal Mail service of the UK and also has a great collection of stationery, gift cards etc.
October 2023 by Rob Groocock
Some of the staff here are beyond rude and unhelpful. Will avoid this location at all costs.
August 2023 by Johann Jones
Unfriendly staff who are extremely confrontational. I asked to buy a stamp to send a card abroad and was refused outright despite giving them an accurate size and weight comparison for it. When I asked for the boundaries they just didn't bother telling me and I even offered to pick out a card extremely similar in size. They told me I had to buy that card in particular even though I said I already had one. Through out the conversation I remained calm and proper when asking questions but was immediately met with the same negative response. I've been there multiple times before and I've never felt like I've been treated properly like a customer should be and being refused service is the last straw despite there being little problem. If people didn't rely on the service, no one would put up with this treatment. For me to write a massive review just based on this small incident should indicate the type of service you're going to expect ?
July 2023 by Kardomah Man
Nicely laid out shop, short quee.a
March 2023 by taiwo grace
Poor serviceA woman behind the counter acts and give a fake smile like she's been helpful but she's not. She always comes back with a negative response whenever I go to the post to pickup something. She never finds it. It's like she just wants you to keep coming back!It's over a month now that i used their service and my friend is yet to receive the package and tracking it for me is a problem to them.
March 2023 by pam ton
Not good because it is located at the rear of a busy wh Smith's store always ques and a long wait
March 2023 by Matt
Women behind the counter is always unhappy and takes it out on customers. Rude and unprofessional.
January 2023 by Sasha
Staff member was completely unfriendly and really spoke down to me. Wanted to give them the benefit of the doubt but this has been the story on multiple occasions. Think I?d rather take a further journey to be greeted with a smile than be left feeling so unhappy after this unpleasant experience
December 2022 by nancy collins
Staff member was completely unfriendly and really spoke down to me. Wanted to give them the benefit of the doubt but this has been the story on multiple occasions. Think I?d rather take a further journey to be greeted with a smile than be left feeling so unhappy after this unpleasant experience
October 2022 by Ian Smith
Great staff doing the best they possibly can. Just have a pit of patience when waiting for service!
October 2022 by Alison Russell
Lovely staff, really helpful, nothing too much trouble and I?ve only phoned twice not visited x
October 2022 by Joe Downie
Wouldn't accept post because of strike backlog, then came back at 5.10pm and they were closed, thanks Google for saying they were open till 5.30pm!
August 2022 by Mario Poleszak
Long waiting time however the lady behind the counter was awesome, acknowledged this fact and remained very friendly but professional.