November 2023 by Paul Madley
Plan your visit! If you assume you'll spend at least 30 mins in a queue, you'll be delighted if it's only 20. Did I mention there's a wait, and queue?
October 2023 by Wendy Scholes
Unhelpful pharmacist who would only speak to me via the assistant. Needed an urgent steroid inhaler- refused to look at nhs app for current medication as my GP was in England not Wales and informed (incorrectly) they use a different system. Only advise was to contact 111. Went to pharmacy in Borth who were very helpful and gave me urgent prescription following confimation on NHS app or phone call to GP is acceptable wales
September 2023 by Emma jones
Disorganised and unreliable.Staff are Ignorant Slowest service I've ever experienced at a pharmacy.Staff choose to talk amongst themselves and ignore you. Even if you're the only person waiting to be served. They will make you wait atleast 30 minutes. And most of the time, they don't have your medication even if they have had your prescription there for 2 weeks.
April 2023 by Zapp Brannigan
Always appallingly slow service, completely mismanaged. Unfortunately the GP next door still send prescriptions here even when asked to send elsewhere. Often a 30+ minute wait to speak to person at counter to pick up your prescription and then another 30+ minutes after that for them to make it up for you despite it already having been sent to them.Hopeless! Avoid at all costs.
April 2023 by michael owen
Waited 15 mins in a queue to be told my meds didn't come down in time for me promised to send them out no sign out of important meds for my mental health and my heart I can't get them now as I am restricted on my driving going to have to contact our of hours to get emergency meds. And they never answer the phone
September 2022 by Tom Vghn
terrible, have used this awful pharmacy for years against my better judgment - never have they delivered my prescription on time. they close early, they take 2-hour (!!!) lunch breaks, service is best measured in geological time, they lose prescriptions, they get prescriptions wrong. i'm writing this review as they have once again forced me into nasty withdrawal symptoms by making it impossible for me to pick up my regular medication. should be closed down. unbelievable
September 2022 by Mark Smith
Absolutely awful over 1 hour to get a prescription how they are so far behind UK is unbelievable you may get free prescriptions but healthcare.is awful
August 2022 by katie lawson
I visited the pharmacy whilst in holiday as I had tonsillitis. It was very busy but the staff were so helpful and friendly and the pharmacist was able to prescribe me some medicine and offer advice on how to treat it. Excellent service.
May 2022 by idk111train Games
How soul destroying it was to see a queue grow longer as one person at the till took 3-8 minutes to deal with one prescription. It would be quicker to watch the dial-up up internet connect. I only wanted to get some paracetamol.
May 2022 by Jonathan Aung
How soul destroying it was to see a queue grow longer as one person at the till took 3-8 minutes to deal with one prescription. It would be quicker to watch the dial-up up internet connect. I only wanted to get some paracetamol.
May 2022 by aber400
This must be one of the worst pharmacies in Wales. Tried to pick up my repeat today. Notice on door saying closed to 2.30pm as no pharmacist! Popped back at 2.30 to find a queue right outside leading all the way back to the GP surgery. Stood waiting 15 mins before first person came out - with around 10 + people in front this was going to take 2-3hrs! The only time queue moved forward in next 15 mins was when people gave up and left. I could not wait any longer. Still no meds. Will try again but will bring book and a chair next time.
May 2022 by idk111train Gaming
How soul destroying it was to see a queue grow longer as one person at the till took 3-8 minutes to deal with one prescription. It would be quicker to watch the dial-up up internet connect. I only wanted to get some paracetamol.
March 2022 by Ystwyth Reviewer
Don't bother with getting prescription delivery as it takes longer than a week to come and that's after phoning them about 15 times just for them to bother answering the phone. An unnecessary worry. Shambles of a place.
March 2022 by Rhodri Jones
Some of these reviews are inaccurate, implying Lloyd's is "probably the slowest pharmacy in Wales"! It is not! To be 'slow' implies that there is movement. This branch, however, is devoid of any semblance of efficiency or good customer service. It is quite dead. On one occasion I asked why my monthly repeat prescription was not in, amd the young man shrugged his shoulders with indifference and said, "I don't know, it's nothing to do with me, it's not my fault".I've given up counting the number of times I've requested an emergency supply of medication. But don't be too hard on them, will you, because it's always "the computer's fault".Interesting, the larger branch in town, before being closed, was exemplary. The prescription was always ready, and the staff the most helpful I've experienced.
February 2022 by Alun Crees
Fab team, actioned my prescription straight away, fitted me in for the flu Jab same time. Efficient and professional as always, James the Pharmacist was very knowledgable.
