October 2023 by Gary Simmons
Excellent service
August 2023 by Natasha Baker
Disgusting service. Travelled from Llanbrynmair to the Aberystwyth branch ( 55 min drive there) to get my daughters feet measured on 08.08.23 for her new school shoes was served by assistant no 16 Glesni very friendly lady choose my daughters shoes headed to the till paid and made the 55 minute journey back. Excited to show family members her new school shoes I opened the box to find she had given me the wrong school shoes and no children?s insoles like it says on my receipt. So off we went back again another 55 minute journey to the branch to be greeted if you could call it a greet the male shop assistant looked like we were just an inconvenience to him. Anyway off we went to the till he didn?t believe that we were given the wrong shoes I said if you go in to the stock room you will find the correct shoe box with the correct shoes in with the insoles inserted in the shoes I explained that it was a pair of 1G Relda Sea K. Another shop assistant went and came back and said she?s telling the truth Russ here?s the box I said of course I?m telling the truth I?ve travelled a total of nearly 4 hours coming here and back for the shoes. Russ said I couldn?t do a straight exchange and pay the 3 pound difference due to ?stock? which I know is rubbish as my 1st ever job I had was a Clark?s childrens shoe specialist in the midlands. He made me do a complete refund and I had to buy the shoes again and wait for my refund to it my bank in 3-5 working days again. Russ assistant No5 was an absolute disgrace to the company. As I?ve said I?ve worked in Clarks and have always used Clark?s for myself and my children and this man as absolutely made me think of other shops to use in the future. Also on the return receipt it states a change of mind this wasn?t the case. This was simply their fault for giving me the wrong shoes in the 1st place. Shocking service I?d definitely not recommend anyone use this branch
July 2023 by Hannah Stevens
Great shoes however service is shocking. No competition in local area for measuring children's feet and it shows. For babies first shoes would recommend going elsewhere if you wanted a special moment to remember as you certainly won't have one here.
March 2022 by Mateusz ?ukasiak
Clarks is (was) my favourite shop in whole of Aberystwyth
December 2021 by Beverley Shann
Great quality shoes, boots, footwear. Lovely friendly service.
October 2021 by Geoff Lewis
Helpful patient staff whilst my youngest was determined not to have school shoes. Highly recommend them for a visit.
August 2021 by Lisa Richards
The staff at the Aberystwyth store are always very helpful.
January 2021 by Paul McLellan
Excellent service from Mia.
September 2020 by Susan Howard
Served by Gwenan at Aberystwyth branch looking for smart black court shoe. Gwenan was very pleasant and welcoming had plenty of time and patience for me. She spoke Welsh which was ardderchog. Other staff very friendly and polite. Diolch yn fawr.
April 2019 by Gareth Belcher-fry
Very helpful staff
March 2019 by kalliopi makraki
Great quality of the products. The service was excellent @
January 2019 by Niki Culkin
Very knowledgeable staff
January 2019 by Souls Unlimited
Awfully unhelpful. They were to busy chatting amongst themselves rather than helping customers. I asked a lady to help measure my daughter's feet and she gave us a dirty pair of socks before doing so unwillingly, which left my daughter with itchy feet. Terrible staff member.
October 2018 by NESTA MANGAN
Great staff,great shoes,its all good.
October 2018 by Abdullah Abuqadoom
Friendly staff and helpful