November 2023 by Samuel Price
Staff are friendly and I always seem to get an appointment when phoning at exactly 8 o'clock. Wait time on the phone is at most 10 minutes.I show up 15-30 minuets early and the wait time is 30mins unless your appointment is on their break which can be 45 minutes. The reason that I'm giving the group practice 5 stars is because people don't realise how lucky we are compared to other surgeries.
May 2023 by David Wiltshire
Reception staff have terrible attitudes , when dealing with me all they were interested in was how I paid my deposit so they could see if I could force a refund , doctor obviously on a power trip , clearly problems at home
May 2023 by leigh mason
Brilliant place.
April 2023 by Jonathan Islip.
Doctor Ding! Best new Doctor we have had in surgery for a long time. Time for everyone?
March 2023 by Shell Gillgrass
Awful doctors. Been trying to get my son an appointment for days. To be told every time that all appointments have gone and to ring again tomorrow at 8am! To get told the same thing again. Won't even let me make an appointment for the following day for him.Chemist can't give him anything as they have said he needs to see the doctor. Unfortunately it now looks like it's a trip to the hospital for a prescription that the doctor could give him.
March 2023 by darren ford
Waited over half an hour in a que only to be told all appointments were full . The receptionist was friendly but you will not get an appointment at this surgery unless your very very lucky . It?s a phone lottery . At this surgery unfortunately the days of Florence nightingale are gone
March 2023 by Craig Williams
Reception staff have terrible attitude
March 2023 by Matt Wiggins
Terrible service
March 2023 by Ry Jay
Awfully long waiting times, over an hour to be seen despite being on time for the appointment, waiting times appear to be getting longer and longer, lack of knowledgeable doctors who can diagnose the issue correctly, ended up at MIU at Neville Hall who diagnosed and prescribed immediately
March 2023 by Grace Davies
Don?t even bother, absolutely useless no compassion or care.
March 2023 by Linzi T
Helpful reception staff, always friendly. GP?s and nurses are thorough and informative. They have always fitted us in for appointments, and assessed our children quickly when they?ve been poorly.
March 2022 by manic. Miner
There is zero compassion or understanding here, you get the distinct impression some of the professionals don?t listen to the patient. I am at the lowest point in my life and the one place I thought I could rely on actually don?t care.
March 2022 by Rhys Lewis
Would give no stars if it was a option. Shocking the girls on reception couldn't count to 10 between them and the doctors are a waste of time. They don't listen to anything you have to say and will palm you off just to get you out of there.
March 2022 by Mereyem duru Duru
Can never get through I have called the dr since 8am 120 time still says user buys
March 2020 by Kathryn Fowler
The waiting room is so depressing! It?s dark and claustrophobic and there doesn?t appear to be anything to read apart from medical leaflets. I was transferred from Aberbeeg Medical Centre which has a nice bright waiting area with a selection of magazines and books. Abernant reminds me of a building in an eastern bloc country. Not sure what can be done to cheer the place up a bit but it definitely needs something to cancel out the gloom. The reception staff have always been friendly and helpful when I?ve had queries and booked appointments. I haven?t had to see a GP so I can?t comment on them. I?ve seen the practice nurse once or twice and she was very efficient.
