February 2024 by Amy Consi
Staff are always really helpful and pleasant
January 2024 by Lynne Austin
Such a lovely Pharmacy the staff are always welcoming and most professional. Thank you.
December 2023 by Claire Weeks
I'm not one to write reviews but I feel this one is needed. I visited this pharmacy last week and as I was stood waiting for my prescription I witnessed a female colleague ( with purple hair) talk rudely to the lovely lady who I think was the pharmacist. No only is this very unprofessional its also disgusting as a human to be spoken to the way this lovely lady was spoken to, infront of other colleagues and infront of members of the public .I think maybe something needs to be done about this.
November 2023 by Barbara Dodd
Fast friendly service
November 2023 by Mark Berger
A bit chaotic ito serving customers. There?s one queue which is apparently for prescriptions (in and out). I didn?t have a prescription so stood behind someone else who clearly wanted OTC meds at the till. We must?ve waited for around 15 mins, before both being told to join the main queue, which we did. So another 15 mins of queuing. And then guess what, we got taken over to the OTC meds section at the till to be served. At least make it clear that everyone needs to join the queue and don?t have signs saying ?prescriptions?!! Very annoying.
April 2023 by L x
Service is ok but i don't know why they bother having a telephone as it NEVER gets answered, one morning i must have rang at least 50 times without one pick up so decided to visit the chemist and the place was empty so why aren?t they picking up the phone?????
December 2022 by Dave Roberts (Foxy)
Had to find a Boots with my prescription available. Phoned Abergele and very pleasant assistant informed me there was one available and would be put on the side. When I attended for the first time ever I have to say service was efficient. The same assistant even went on Boots stock and ordered another spare in which local stores stated they were unable to do at the time. Good service ?
July 2022 by elizabeth williams
I have been ringing the chemist for days,in fact, every hour,nobody is answering.As l've had major surgery and unable to go personally,l need to give them my repeat prescription details.Please answer!! I need my medication.HELP
July 2022 by Dave Barnes
Very poor collection service now, 48hrs now turned into 7+ days if you are lucky. Excuse is sent for somebody else to fulfill
July 2022 by Shez Cheetham
The staff are so rude, have no time for you and no help whatever
June 2022 by James
I can?t believe the queues! Put a few hours/days aside if you need anything
May 2022 by Annie Simpson
Abergele Boots pharmacy: Thank you all so much for all your help with my Qvar replacement. I was slightly stressed. The gentleman went out of his way to be kind understanding and helpful. The gentleman was a star. ? I have used it. No problems. Thanks again..
May 2022 by L Hughes
More staff than customers yet still a line of people out the door. Poor at best.Another visit and another long wait. One member staff serving who asked if anyone else was free to serve three times. No one answered the poor girl.03.05.2022... queue out the door, three staff working whilst the rest chatted about their weekend in the back. One shouted to a girl on the front "are you busy?", "yes I'm sorry..", "oh but this is funny..!" She replied... professional ?
April 2022 by Ian Gaskell
For some reason the staff this pharmacy DONT answer the phone! Ridiculous
March 2022 by Craig Taylor
How long does it take to dispense a prescription that is already on the shelf waiting? Whilst the older customers may enjoy a chinwag with the staff, others are in a rush and need to get back to work.
