March 2024 by Cassandra Lock
Just went to The Abergavenny ( Drive Threw Branch) at 5.31pm on Sunday 24/3324, to find it Shut.Online it says it?s Open till 6pm, We went the only ones to turn up, and this is 3rd time,
March 2024 by Julie Bull-Watkins
Stopped in for a coffee and toasted sandwich with a work colleague . First time I've been in there very nice ,clean and tidy. Service was good , fast, friendly staff. Nice parking area don't know if I was supposed to give my number plate wasnt asked so not sure were I was supposed to .Wheelchair accessibility: Nice easy ramps around the place big doors easy for a wheelchair.
March 2024 by Janeen Thornton
I visited here on the 02/03/24 the lady on the coffe machine made me a large latte wich was very low from the top. I then asked if she could top it up and she said she was saving the oat milk. As a paying customers this is very disappointing when ordering a £5 drink!
March 2024 by Geraint
Love Costa's , friendly staff, atmosphere is great, price as gone up lately, but nice place to chill.Parking: Validate your parking in the shop or get £100 fineWheelchair accessibility: Not too sure
February 2024 by Molly Bessant
Very rude staff at drive through, asked for extra syrup in my peach ice tea, got the window slammed on us ?. Blonde guy needs a refresher on customer service skills.
February 2024 by Adam Gibson
Only reason I dropped a few stars is due to the price they could make it a bit cheaper apart from that friendly staff always helpful drinks are spot on what more can I sayParking: Massive out front parking free you just need to pop registration in when u orderKid-friendliness: I take my kids and always been fineWheelchair accessibility: Yes brilliant flat access ?
January 2024 by Marc Blackie
Ok but like a lot of these coffee shops they seem to prioritise the drive thru customers rather than those dining
January 2024 by Olatunji Olure
Costa never disappoints. Consistent service. Lovely environment. Coffee was on point.
December 2023 by joelboy2004 Ps4
Absolutely flabbergasted £9 for two hot chocolate madness
November 2023 by Gareth Bowen
Just been to Costa, ordered two mocha's received two latte's. When I queried was told, he'd only charged for two latte's (implying we'd have to pay the difference)! Poor
November 2023 by Chelsea Grist
Really nice servers here at llanfoist drive through, orders are always correct and they always have time to engage with our children who love saying hello prices are reasonable for what you have, staff always accommodate you the best they canParking: You have a 3 hour window on the carpark so make sure you don't overlap otherwise you will get a fine
October 2023 by Michelle C
I was making a morning treat run for my department and placing a sizeable order so I elected to order on the app for click and serve so as not to hold up the drive thru or indoor queue with 6 drinks and a pastry during a time when people might be trying to get to work. I thought this seemed the most convenient option as the app told me to click the "I'm here" button when I arrive and then the drinks are brought to the car, once you put your hazards on. When I arrived I went to click the "I'm here" button to find it was gone and a "reorder" button was there. A little frustrated, I went into store to find if my order had been lost or something. I spoke, pleasantly, to a woman, who's name I didn't get unfortunately, who seemed quite annoyed with me. I got halfway through saying "morning, I've placed a click and-..." and she pointed to a pile of pre-made rather cold drinks with a croissant. She then told me, in quite a snippy tone, that it had been sat waiting for a while and that she had been going out in the rain every ten minutes to check if I was there or not.... as if this was my fault? I explained that the app told me to do what I had tried to do and she just talked over me and told me that was wrong, as soon as they get the order they make the order unless I specify a time. Well, there was no option to specify a time in the app.... surely that's the point of the "I'm here" button? Anyway she also told me to just do the drive thru next time as it's more convenient and no one has to go out in the rain then. Yes, well, if I wanted to do the drive thru and hold everyone up then I would have picked that option. I picked the option I wanted to pick for the schedule of my morning. I tried to explain myself a couple more times to try and understand what it was i had supposedly missed but she just kept speaking over me in such a rude tone. This is the first time I've attempted to use the app but it was quite straight forward and gave instructions. It's not my fault if the various manners to deliver the service offered haven't been trained out properly. I'm honestly not contemplating returning - and I had been a regular customer as I work locally. Bit of a slap in the face to be spoken to like that, especially after placing such a large order. Also all the drinks were cold so thanks for that. Waste of near £30. I had to, of course, explain why the drinks were cold to my department..... so they're also now not keen on returning.
October 2023 by Michelle C
I was making a morning treat run for my department and placing a sizeable order so I elected to order on the app for click and serve so as not to hold up the drive thru or indoor queue with 6 drinks and a pastry during a time when people might be trying to get to work. I thought this seemed the most convenient option as the app told me to click the "I'm here" button when I arrive and then the drinks are brought to the car, once you put your hazards on. When I arrived I went to click the "I'm here" button to find it was gone and a "reorder" button was there. A little frustrated, I went into store to find if my order had been lost or something. I spoke, pleasantly, to a woman, who's name I didn't get unfortunately, who seemed quite annoyed with me. I got halfway through saying "morning, I've placed a click and-..." and she pointed to a pile of pre-made rather cold drinks with a croissant. She then told me, in quite a snippy tone, that it had been sat waiting for a while and that she had been going out in the rain every ten minutes to check if I was there or not.... as if this was my fault? I explained that the app told me to do what I had tried to do and she just talked over me and told me that was wrong, as soon as they get the order they make the order unless I specify a time. Well, there was no option to specify a time in the app.... surely that's the point of the "I'm here" button? Anyway she also told me to just do the drive thru next time as it's more convenient and no one has to go out in the rain then. Yes, well, if I wanted to do the drive thru and hold everyone up then I would have picked that option. I picked the option I wanted to pick for the schedule of my morning. I tried to explain myself a couple more times to try and understand what it was i had supposedly missed but she just kept speaking over me in such a rude tone. This is the first time I've attempted to use the app but it was quite straight forward and gave instructions. It's not my fault if the various manners to deliver the service offered haven't been trained out properly.I'm honestly not contemplating returning - and I had been a regular customer as I work locally. Bit of a slap in the face to be spoken to like that, especially after placing such a large order. Also all the drinks were cold so thanks for that. Waste of near £30. I had to, of course, explain why the drinks were cold to my department..... so they're also now not keen on returning.
October 2023 by Stacey Glossop
I don?t know a thing about coffee shops, I just wanted some sort of milk drink with no coffee. Staff were super helpful in helping me choose even though I may have looked clueless! My drink was delicious though.
October 2023 by Jacqueline Morris
Lovely Costa, you can look out at the mountain ?? and some times see the hangcliders going from the top.
