January 2023 by Michael Butler
Was not aware the tills were closed. Brought my 89 year old uncle to the bank. It would help if you made your customers aware of the situation by stating this on the front of you Web site with the opening hours.Michael Butler.
November 2022 by Rhiannan Hughes
Unhelpful staff, travelled to Abergavenny in order to open an account and was rudely told I'd have to make an appointment online after I'd been waiting in line for over half an hour.Yet other customers were seen to immediately, without appointments.
July 2022 by Paul Jones
Friendly staff.Unfortunately not very much money given away in interest.The same as every other bank out there :-)
January 2022 by peter barnfield
dont try contacting barclays direct you wait l& wait &wait they have no idea of customer care or service
August 2021 by Richard McCulloch
Works for me. Friendly staff.
March 2018 by keith trott
Very rude, arrogant and unhelpful staff. As a customer I requested a change in notes to a different denomination. £20 to £10 notes. Only a £100 in total. Not really a big ask but cashier refused. When I asked to speak to the manager I was told there wasn't one. So I asked to speak to someone of higher authority and was told I'd have to wait 45 minutes. I explained to the cashier that needed £10 notes for a deposit and had left my card at home in my work clothes.
I had photo ID on me and proof of address,
but the cashier couldn't even be bothered to try and pull up my account details.
How dare they refuse such a simple banking request. DISGRACE ð??
February 2018 by tyrone power
Slow with staff stood around while there's a massive queue waiting
March 2017 by Rick Dee
Large spacious bank with friendly staff. ATM outside.
March 2017 by Ben
It's a bank what is it you expect?
November 2015 by simon powell
They make money from my money
