May 2023 by Michelle Thomas
This pharmacy has some of the most ignorant and incompetent staff that I have ever seen. Went to collect my partners prescription today, for items that were supposedly ordered by them 12 days ago. I was then told that they could not supply the order as it was out of stock with the ONE supplier that they used. Its clear that's they dont have the common sense or decency to try another supplier and that customer satisfaction is not in their jurisdiction!. If my partner can order these by posting his prescription direct to the supplier and have them delivered to our home within 48 hours, why can't they?. As a family of four with a disabled young person who is heavily dependent on medication, this pharmacy will be loosing out on thousands of pounds worth of business a year from us, as we shan't be doing ourselves the injustice of returning!
