September 2022 by Phillip Woodliffe
Nice staff. Ordering on tablets is a pain because you have to remember to wait when scrolling down as it only loads so many at a time. Otherwise typical Screwfix.
April 2022 by Mark Adams
Lots of stock, open 7 days a week, good prices. Can't fault!
January 2022 by Stephen Pimm
Ordered a saw for next day collection turned up to collect it and only the blade was there so they said come back tomorrow so I went back 24 hours later and still no saw they told me they would ring me the next morning still waiting I have to make a 3rd trip to the store which is 1hour away from where i live at my cost being a self employed person i cant afford the time wasted
January 2022 by LesLey Klompenhouwer
Always pleasant and if you order for click and collect they will most times let you know that you can collect within half an hour
January 2022 by Philip Meek
Not to busy,served quickly and efficiently,had what I wanted,nice staff,polite and helpful
December 2021 by Robert Christie
Went in for a thingamabob for the what's it called , yes one of those customers ! And must say David sorted out what I needed as always when I use them very good helpful service can't say enough good things about them
December 2021 by LORRAINE EGGLETON
Went to Screwfix today looking for a brass door pull handle - that item not available. Staff in there not particularly helpful. Drove round the corner to Toolstation and they had that item in stock - different attitude towards their customers altogether.
November 2021 by Kevin Baller
I don?t know what has gone wrong with this store, but there is a certain member of staff who makes you feel you don?t want to be there. Where did this person come from? No customer skills whatsoever. Why be in the job?
July 2021 by Chris Smith
I don't know if there has been a change in management and / or a change in courier used by screwfix but this store is definitely not as efficient as they once were (I have previously given a 5 star rating). When I used to order things for collection next day for items not held in store I would generally receive a text message early next morning informing me that items were ready for collection. Recently, however, it is often late afternoon before I am receiving confirmation. I can imagine this having an adverse affect for a lot of trades people.The final straw which has lead to this review is again down to next day delivery. Ordered armoured cable and earth gland nuts which were not in store. Day after ordering no text at all. OK I thought to myself it does say 24-48 hours online so I patiently waited. After 48 hours and still no text I called screwfix to chase the order to be told it may come in tomorrow if it doesn't I'll need to go instore to tell then what I would like to do next, cancel order or have them re order it.The worst thing about it not arriving within the stated 24-48 hours is the fact I didn't receive any contact from the store and had to chase them up. I am not a tradesperson but as I said before I can imagine a lot of disgruntled trades people if this is now commonplace for this store.I think it may be time to try toolstation
July 2021 by Rebecca Tutt
Bought 2 bags of post crete 1 bag was damaged had been taped as some of the contents leaked out.. they were very rude as I tried to explain I'm not paying full price on a damaged product.. but in the end I walked out with it as I was not getting anywhere with them and tempers were rising....
July 2021 by Arlene Gilmour
Once my message came through to collect my items, everything else was straight forward enough. First class service and correct pandemic procedures were fully observed
July 2021 by David Morris
5????? rating as the staff were very helpful and with excellent customer service towards me too. From David Morris BCA Vehicle Inspector/Driver.
January 2021 by John Cahill
Very helpful and polite staff. Quality goods. Easy on line ordering.
January 2021 by Alyn Tennant
Very nice place to shop For all DIY And lot more and the staff makes shopping easy as they are very helpful and friendly And packing is free
January 2021 by Peter Door
Girl on front counter was excellent , however the other girl when i asked for help to my van smirked and refused with a abrupt NO!! . Maybe needs a customer service re train , not happy
