June 2023 by Yvonne Davies
Excellent service from Rebecca today. All my queries awnsered with professionalism and very helpful. Would definitely use Aberdare branch again
May 2023 by Paul Gower
There has been a few occasion's i've need to go in branch lately, the girls have been great in there, far better service than you can get from a call centre, What took 20 mins on the phone to the call centre and didn't get resolved, took 5 mins in branch, as the first issue the lady noticed was I had an out of date mobile banking app on my phone, Thanks girls keep up the good work.
October 2020 by Davidmartin Luke
Friendly staff
January 2018 by Customer Service
How this branch is still open; I truly have no idea. The staff smile, but scratch the surface and the officious rather jobsworth attitude shows through. I've processed exact duplicate transactions in Aberdare and Barry; and you'd never believe they were the same Bank.The ATM at this branch is so old, it would embarrass any Bank were it in a higher profile location; added to which, it's often filthy.The underinvestment at this site is hopefully an indication of its demise.
August 2017 by Aber Hydro
Swapped our Business Banking to these only a year ago after H.S.B.C. closed so we would have counter access only to be told now after their refit we will not have automatic access to the counter and we will have to use the machines which like to spit the notes back out or go and use the Post Office.
What a joke!
March 2017 by Stuart Sloan
How this branch is still open; I truly have no idea. The staff smile, but scratch the surface and the officious rather jobsworth attitude shows through. I've processed exact duplicate transactions in Aberdare and Barry; and you'd never believe they were the same Bank.
The ATM at this branch is so old, it would embarrass any Bank were it in a higher profile location; added to which, it's often filthy.
The underinvestment at this site is hopefully an indication of its demise.
June 2014 by Stephen Morgan
Dreadful web site ......too many links that don't work. An excellent way to waste time and become frustrated.
