July 2025 by Paul Evans
Great help renewing driving licence, very pleased with service.
July 2025 by paul jones
Fantastic staff very helpful, especially Wendy.
May 2025 by Rigged CodM
Staff clearly don?t know about this as when I walked in and asked to get my label printed they looked at me as if I was an idiot and informed me I couldn?t get it printed without my parcel.
April 2025 by Charlotte Neath
Rude and condescending staff member.
February 2025 by S Bee
I popped in for the first time today to deposit some money into my account & can I just mention how lovely and friendly the staff member serving me was! I didn?t take her name, (Dark hair, smiley, wore all black)
she gave a warm welcome and processed my transaction swiftly. My card was giving issues and wouldn?t work, she was patient and helped me to make it work.
I?ll definitely be using this post office from now on. Thank you!
January 2025 by Zowie Lewis
Always single month I come here without fail to aberdare post office what an excellent service!!! The girls in there are amazing and I honestly can't praise them enough the boss himself is a wonderful person to deal with
December 2024 by Stephen Jones
Efficient staff, no issues
December 2024 by Ico Twilight
The first thing I noticed was the fresh clean air inside the post office. Although there was a handful of people using the services each customer was dealt with swiftly and effectively.
I only went to deliver a letter but the lady was super helpful, explaining what would be the best class for my postage and moving with a quick calm place. 5 stars
November 2024 by Beth Wilkins
What a pleasure to be served by Kay and the other 2 ladys always smiling always helpfully
July 2024 by Steve Jones
Nice helpful staff
January 2024 by Julie Williams
Not good. On royal mail website it's saying if your item brand new in the package you can send it . The woman working there didn't send it . Not good
October 2023 by Sam Parker
Utterly useless here.When you get here there's always massive queues, not enough staff and the ones that are there just aren't very efficient. Normally I expect to wait at least 20 minutes to be served. They offer several services and I'm usually stuck being people who want money out, then some of it in coins, then some stamps, then some lottery tickets.I'm a full time and established business owner. My business sends off many thousands of parcels a year. When it comes to royal mail, we weigh up parcels and pre pay labels. Royal Mail themselves have told us as it's paid for in advance, all post office staff need to do is scan the parcel and put it into a collection bag. Other post offices know this and do it. Here though, the guy working there will make me put every single parcel on the scales, get a weight, match it up to what's on the parcel and even start questioning the size of parcels ("that doesn't look like it's a small parcel"). It makes quite a quick process turn into a much longer process (plus having to queue for 20+ minutes before) and thus causing more of a queue for others.He's quite rude as well. If we ever were to make a mistake and the parcel is oversized/overweight, it will be flagged up when in the network and it's our customer(s) who would be billed the excess (it's never happened before). Yet he's always so argumentative never grasping that as it's pre-paid, it's us who are responsible (a different story if a label was purchased in store and they weight it wrong and undercharge), going as far as shaking his head, smirking and telling me I'm wrong.Unfortunately he's trained the staff to all do the same thing with weighing pre-paid parcels turning a fast process which they simply take a cut of the postage I already paid into a much longer process.I dread going there because of this and will avoid doing so other than on the few rare occasions that I have no choice. Had it not been like this, we'd be sending many of our 1000's of parcels a year via this post office.
May 2023 by Gavin Thomas
Several times I've visited this branch this year, each and every time I'm stuck in a queue that wouldn't be there if they had decent staff levels. The tills are often staffed by 1 or 2 people leaving some positions empty meaning people have to wait excessively long times just to get served.[Edit] thought I'd edit this review a little, tried visiting this place today to post some items. It's not my local post office but it is definitely the main one for Aberdare.I chose to use it as I was in Aberdare town, turns out I couldn't!The place closes for lunch for a whole hour, it makes little sense to me to close services like this for lunch and also makes me realise why Post Offices are closing left right and center.Royal Mail and the Post Office really need to address the issues of accessibility as there are so many more ways to access services provided by them these days and closing during times people expect them to be open simply provides people with less of a reason to go there.
February 2023 by Jing Chan
It is a friendly post office, staff very nice and efficient, I need to visit this shop every week, never disappointed me. Long queue sometimes but never mind as it is worthy to wait. Happy service here.
October 2022 by Alison Jordan
Very good serviceStaff are very nice too
