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“Amazing!!!! At Christmas I had an issue with some Aftershave I purchased. The manageress was absolutely brilliant. Nothing was any trouble. I am always happy with the service I receive there. All remembers of staff are friendly and approachable. Huge thank you to the manageress!!!”
“I'm originally from the area and lived very near to this Pharmacy!Had to call there recently to collect a prescription for my Grandson and I noticed they offered the flu jab, so made an appointment for the next day!Very professional in all aspects and so much better that my local Pharmacy and Doctors in Aberdare”
“We live in an age where people seem all too eager to complain when things go wrong, but are less eager to pass a compliment. I do however, have a compliment regarding the store in Aberdare, S. Wales.A couple of days before Christmas I was in a predicament, trying to get a prescription processed for my 9 y/o Grandson who lives with Autism, Complex ADHD and Enuresis. I made it to the Aberdare store as they locked the doors and turned the lights out. TOO LATE, or so I thought. The pharmacist; Sally, spoke to me and I asked her if she knew of any pharmacy that could fulfill the prescription for my Grandson. She was utterly amazing, as she explained that I would have to wait outside while she checks stock. A few minutes later she fulfilled 1/2 of the prescription and asked me to pop back the following afternoon for the remainder. I never expected this but I was so thankful. Sally and the team took customer care to a whole new level. Shall we call it the "Gold Standard"?The following day I returned for the remainder, but the supplier had failed to deliver. Not a problem as a Scottish lady called Jen (or Jan) moved mountains to ensure that it could be fulfilled. She called a number of different branches and found supplies in Pontypridd branch which is only a quick 20 minute drive away. Again, I was in awe of this level of customer care.”
“Under pressure all the time due to demand but the staff are accomodating, friendly and polite. If mistakes are encountered in my experience its not the staffs fault, its almost always the doctors in the first place.”
10:30AM - 12:30PM
25 Whitcombe St
Pharmacies
“Best chemist in Aberdare there always busy but always have time for you and chat if you need some help with medical information.Best place to go if your giving up smoking they have helped me big time iv gone from smoking 30 or more a day to 2 in morning.Big thank you to the staff they worked very hard when covid was in lock down never went with my prescriptions.”
10:30AM - 12:30PM
22-25 Whitcombe St
Pharmacies
Closed
37 High St
Pharmacies
“The team here are awesome marrisa, sian, cath and Darren whos sadly left now. They've all worked so hard through this extremely difficult yr. They've stayed extremely professional showed empathy all while carrying out an outstanding job and just been the best people possible.Thank you for everything you do xx”
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“I can honestly say this is the most friendly and helpful pharmacy I have ever been to, (and I'm 57)!! They always listen and offer advice, but, also don't make you feel a burden, or stupid!!! It's just like chatting to a friend. I won't go anywhere else!??”